Overview
For over ten years, we at MEMCO by AVIRE, have partnered with Pickerings Lifts, one of the UK’s leading lift service providers, to deliver specialist lift safety and emergency communication systems.
Pickerings supplies, installs, modernises, refurbishes, services, and maintains a wide range of lifts, escalators, travelators, loading systems, and mobility equipment. We have supplied lift safety products and services to many of these projects, including the ongoing lift installation and maintenance project at Oxford Brookes University.
Oxford Brookes University, with a history dating back to 1865, has over 2,800 staff, around 18,000 students, and a global alumni network spanning 189 countries. The university has invested significantly in its estate, with a £220 million, ten-year investment plan underway. As part of this programme, Pickerings has been modernising and servicing lifts across the campus and installing two new lifts.
The Challenge
Oxford Brookes University required a comprehensive lift modernisation and maintenance programme to ensure its lifts met current safety and compliance standards. The existing systems had outdated safety features and lacked modern communication technology for effective emergency response.
The MEMCO by AVIRE Solution
Pickerings Lifts selected MEMCO by AVIRE’s solutions to address these challenges, integrating:
- Emergency Communication Systems – Including DCP, M2M SIM Cards, and Digital Autodiallers to ensure compliance with safety regulations and provide a reliable emergency response system.
- Remote Lift Monitoring via the AVIRE Hub – Enabling real-time performance tracking, predictive maintenance alerts, and reduced downtime.
- Enhanced Safety Features – Such as the Panachrome+ Controller, improving passenger protection and ensuring compliance with modern safety standards.
These solutions were implemented over 45 sites within the Oxford Brookes University campus.
“The collaboration between Pickerings and MEMCO by AVIRE on the Oxford Brookes University project has been seamless. MEMCO’s digital solutions have helped us strengthen our relationship with the University, enabling a smoother transition to modern systems and reinforcing our reputation for delivering reliable lift services.”
— Andrew Buck, Regional Manager, Pickerings Lift
The Outcome
The project delivered:
- Improved Safety and Compliance – MEMCO’s communication systems ensured all lifts met regulatory requirements.
- Efficient Maintenance – Remote monitoring enabled proactive maintenance, reducing failures and downtime.
- Enhanced Passenger Experience – The modernised systems provided a more reliable and safer lift service for students and staff.
- Cost and Sustainability Benefits – Cloud-based monitoring and maintenance contributed to lower operational costs and improved energy efficiency.
“The integration of MEMCO by AVIRE’s technology has significantly improved our ability to monitor and manage lift systems across campus. With real-time visibility and proactive alerts, we’ve enhanced operational efficiency and reduced downtime, making lift maintenance more precise and reliable.”
— Tony Pullin, Contracts and Compliance Manager – Electrical, Estates and Campus Services, Oxford Brookes University
Ongoing Partnership
The Oxford Brookes University project is part of MEMCO and Pickerings’ long-standing collaboration. Together, both companies continue to implement high-quality lift safety and communication solutions across various sectors, including education, healthcare, and commercial buildings.
