Lift communication systems are no longer just about functionality. With more buildings adopting smart technology, security and data protection are becoming essential. Building owners, facility managers, and consultants must now consider how emergency communication systems protect against cyber threats and meet evolving compliance standards.
MEMCO by AVIRE has responded to this need by integrating TLS 1.2 encryption into the 4G VoLTE DCP 2.0, helping customers keep systems secure, connected, and ready for future regulations.
What Is TLS 1.2 and Why It Matters
TLS (Transport Layer Security) is a well-established protocol used to protect digital communication. In the context of lift systems, it ensures that emergency calls, test messages, and remote updates are encrypted and protected from interception.
MEMCO by AVIRE has implemented TLS 1.2 with daily encrypted certificate exchanges. This means that every 24 hours, the system renews its encryption credentials, providing a new layer of security. If a device were compromised one day, it would be reset and secured again the next. This method reduces risk and improves resilience.
“By adopting TLS 1.2 with daily encryption updates, we are offering customers a higher standard of protection and staying ahead of industry expectations,” says John Jackson, Country Sales Manager, UK.
Why Customers Are Asking for Secure Communication
Across sectors such as banking, public services, and retail, clients are placing greater emphasis on cybersecurity. Requests for features like penetration testing and encrypted communication are becoming more common, especially when lift systems connect to broader IT networks.
Organisations want to ensure:
- Secure integration with other systems
- Protection of user and system data
- Long-term compliance with internal or industry standards
How MEMCO by AVIRE Supports Industry Standards
To meet rising expectations, our solutions are being designed with IEC 62443 in mind, a globally recognised cybersecurity framework for industrial systems, including lift infrastructure.
Key components of IEC 62443 that relate to gateways for emergency lift communication include:
- Secure development lifecycle (IEC 62443-4-1): Our products are designed with security in mind from the start
- Component-level protection (IEC 62443-4-2): Features like TLS encryption help us work towards meeting technical security requirements
These standards help ensure your lift communication systems are resilient, auditable, and prepared for what’s next.
Future Regulation: Be Ready Now
New frameworks such as the Cyber Resilience Act (CRA) and NIS2 Directive are already shaping expectations for connected devices. While these may not apply to lift systems immediately, they highlight where regulation is heading.
These rules will eventually require compliant products to be in place. Early adoption helps avoid delays and demonstrates a proactive approach to safety and data security. By 2027, products will need to meet specific criteria to carry the CE mark.
Why Choose a TLS-Enabled Solution for Lift Communication
By upgrading to the MEMCO by AVIRE 4G VoLTE DCP 2.0, customers benefit from:
- Secure, encrypted data transmission
- Protection against cyber risks with daily certificate updates
- Compliance with industry-recognised standards
- Preparation for future cybersecurity regulation
- Assurance for IT, safety and facilities teams
Find Out More
If you are updating your lift communication systems or planning a new project, now is the time to invest in a secure and future-ready platform.
