Are your lifts ready for the Digital Switch?

The digital switch refers to the ongoing changes to the UK telecoms network in which fibre lines are being rolled out across the country to replace copper lines.

This means the end of analogue (PSTN and ISDN) telephone services and the transition to fibre optic lines. While this is great news for internet speed, the digital switch will have a huge impact on key safety devices that will no longer be supported, including lift emergency phones.

Read more about the digital switch in our full guide which discusses the transition from analogue to fibre.

Ensure resilience of emergency telephones in lifts

The change from copper to fibre lines will affect the resilience of lift emergency phone lines – particularly during power failures, which is the most likely time when an entrapment may occur. We Discover UK’s only pro-actively managed, resilient lift emergency connection service: SENTINEL.

Learn more


Data source: Full Fibre Build Programme locations*

Further Resources

Interested in finding out more about the Digital Switch and how it will affect your lifts? We have a dedicated section full of research and tips to help you better understand the impact it will have on your lifts and what you need to do ensure your emergency lift phone continues to work.


Make sure to check back often as new information is added regularly.


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