Are your lifts ready for the Digital Switch?

What do you need to keep your emergency telephones working?

The UK telecoms network is undergoing an upgrade, with fibre lines are being rolled out across the country to replace copper lines. This is good news for internet speed, but not for the emergency phones in your lifts.

The vast majority of the lift emergency telephones installed in the UK are analogue, so they require DTMF tones to function correctly. Fibre lines will not transmit these specific frequency tones and they also do not carry power, so during a power-cut the telephone line will fail and leave the emergency telephone useless.

Memcom+ Upgrade

The DCP is a voice and data gateway that allows Memcom+ to use the mobile network. This also means you can manage and monitor the Memcom+ online remotely.*

Fully Digital Solution

The DCP Emergency Communication System provides a fully EN81-28 compliant digital solution.* This digital system offers multiple benefits: no risk of corrupted DTMF tones, full remote configuration and monitoring options and more.

Avire Hub

The Avire Hub is our online monitoring platform. Built in-house, this system is being continuously upgraded with customer feedback. You can use it to keep records and lift data, as well as remotely program and configure Avire Ecosytem devices.

The best solution is a move to using mobile network technology with devices that have built-in battery back up. Avire’s solution is not just regular a GSM; our Digital Communication Platform (DCP) offers multiple benefits that can be taken advantage of now and in the future.

*Accessories are required for full EN81-20 and EN81-70 compliance.

Why use the Avire Solution?

Check Compliance

The DCP gives you access to the AVIRE Hub where you can easily check EN81-28 compliance. Test calls are logged and alerts can be set up for immediate attention.

Check Signal Strength

Check signal strength on site using the DCP’s in-built signal tester. The DCP can be installed in the machine room (recommended) or on top of the car if the signal strength throughout the shaft is strong.


The DCP also connects to other Avire Ecosystem devices that can provide data on lift usage statistics, lift status, compliance, remote lift tests and more.

What's the timeline?

Watch the video to find out more.

SIM Cards

We offer non-steered, roaming SIM Card packages in order to provide the strongest network signal, all of the time. We manage the SIM Cards and renewals for you so there’s no hassle and we also provide alerts if usage becomes irregularly high. Our SIM Cards have been specifically tested for use in lifts and are M2M specific (machine to machine), this removes the risk of an “underactive” SIM Card being deregistered from the network.

Our team is here to help!

Remember, our UK customer service and technical support teams are on hand to help if there are ever any questions or issues.


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