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  • Home | Customer Help & Support Search

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    • Product FAQ

      Product FAQ

        PRP How can I update my PRP display layout?

        Layouts are created on the Avire Hub and then updated on the display via USB or over the air (OTA) using a DCP.


        View product

        PRP What can be shown on a PRP display?

        PRP Displays are picture displays. Features available include:

        • Fixed and scrolling text
        • Static picture or Flipping pictures
        • Logos or per floor pictures
        • Lift information
        • Weather (if connected to DCP)

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        CAN Bus What is EOL?

        EOL means End of Line. It is important that devices at the end of the CANBus lines are marked as EOL for the system to work and transfer data.


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        General Ecosystem Is the Ecosystem CANOPEN?

        No, Avire uses a private CANBus network that we call MK CANBus.


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        General Ecosystem What is LMS?

        Avire offers several options for LMS. LMS Lite is available using the Avire Hub and offers information including position of the lift and the status of devices on the CANBus. LMS will be expanding as we introduce new products and capabilities. Avire also offers a more comprehensive version of LMS which is a bespoke system offering both monitoring and control options for your lift which can also be interfaced with your current Buildin Management System. For further info please contact your sales representative.


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    • Troubleshooting

      Troubleshooting

        DCP The DCP is not connecting to Avire Hub, what do I need to check?

        It could be one of following issues:
        • SIM cards is locked with a PIN code. You can find more information on how to unlock within the Installation guide.
        • SIM doesn’t have data allowance
        • Antenna is not connected correctly
        • Wrong CCID & Phone numbers are entered


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        DCP How do I access signal strength when choosing where to place the DCP?

        To access the Signal Strength Tester use dip-switch 1 on SW1 so that the current signal strength is displayed via the LEDs. Return the dip-switch 1 on SW1 to OFF position after the check.


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        DCP The connection between the DCP and accessories doesn't seem to be working / there is interference. What do I do?

        • Check that the antenna cable from the DCP is not crossing the CANBus line
        • If you are not using shielded wires this can cause interference
        • Check that the shielding is not on ground for both sides
        • In a few installations it may be necessary to try positioning the antenna outside of the shaft to avoid interference

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        DCP Emergency Communication System How do I mount a PIT Phone?

        A PIT phone should be screwed to an accessible area of the wall in the PIT. It is recommended that it is mounted in the refuge space.


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        DCP Emergency Communication System How do I mount a COP DAU?

        The DAU should be mounted to studs on the back the back of the COP panel.


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    • Consultant
      Downloads

      Consultant
      Downloads

        Display Solutions Multimedia Colour LCD for Elevators Hall Displays

        Display Solutions Multimedia LCD for Elevators Displays or Building Lobby Displays

        Display Solutions Multimedia Ultra Wide Specification

        Emergency Telephones Memcom+ Specification

        Emergency Telephones Calculate the savings of switching from Analogue to Digital

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    • Videos

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      • Panachrome+

        https://vimeo.com/362024083?loop=0&controls=0

        Panachrome+

        Connected Panachrome+ give the excellent protection for passengers and lift doors whilst also offering a monitoring solution for Light Curtains. Panachrome+ uses MKCANBus to connect to the Avire Hub and sends data such as the number of door cycles completed, number of timed-out diodes and the location of blocked diodes on the light curtain.

        Panachrome+

      • LMS Lite

        https://vimeo.com/362040383?loop=0&controls=0

        LMS Lite

        Avire's new LMS Lite platform provides a greater level of reporting for Lift Monitoring whilst also being cost and time efficient.

        LMS Lite

      • PRP Display

        https://vimeo.com/303080605?loop=0&controls=0

        PRP Retrofit Display

        The PRP Retrofit Display allows a quick and easy upgrade to a stunning LCD picture display with no need to replace the COP. Using a Navigation Box also simplifies installation and provides floor position directly to the display.

        PRP Displays

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