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Elevator Phones, Communication & Detection

With a trusted, long-standing history in Elevator Safety our best-in-class Elevator Phones, Two-Way Visual Communication Systems, Lobby/MachineRoom solutions and Safety Edges are easy to install, ensuring safety and efficiency in critical moments

Elevator Phones, Communication & Detection

We believe in the paramount importance of safety and efficient communication in elevators. That’s why we exist – to provide reliable communication systems and safety equipment when every second counts.

With a trusted, long-standing history in elevator safety our best-in-class commercial or residential elevator phones, Lobby and Machine Room communication solutions and door detectors (Safety Edges) are easy to install and ensure the safest and most efficient systems during critical moments.

Is Elevator Safety a priority for you? Are your elevators and buildings code compliant?​ Whether you’re an elevator contractor, consultant, building owner, and facilities manager, we have solutions to meet any job specification.

Choose from categories below designed to meet ASME A17.1 2019/CSA B44-19 ‘Safety Code for Elevators and Escalators’

Elevator Communication and Detection

Choose from a variety of products to meet your communication and building compliance needs:

SmartView 1: Two-Way Visual Communication

The SmartView 1 Two-Way Elevator Visual Communication System was designed to meet the ASME A17.1 and B44 2019 code requirements for visual communication and requirements for IBC 2018. This visual only system provides the hearing impaired with an improved method to communicate with rescue services. Our system allows for the monitoring company is able to receive a standard elevator call, and, if no answer, utilize our system to view the elevator. Choose from OEM Components, Lobby & Machine Room Systems or Complete Field Mod Systems.

SmartView 2: Two-Way Elevator Communication Platform

The redesigned SmartView 2 platform simplifies your building compliance with ASME A17.1 2019/CSA B44-19 and IBC 2018 requirements for two-way elevator visual communication, providing the hearing impaired with an improved method to communicate with rescue services
  • All-in-one Unit includes phone (microphone and speaker), display and camera
  • Flexible Programming
  • Safe and Secure
  • Cost-Effective Installation

Elevator Emergency Phones

In the event of an elevator emergency, it's crucial to provide trapped passengers with a reliable, hands-free connection to emergency help. Our SmartPhones and EMS Elevator Emergency Phones are meticulously designed to ensure clear communication. With our versatile mounting options and power and connectivity flexibility, our code compliant solutions will ensure you adhere to the highest standards set by ASME, B44, and ADA.

Lobby and MachineRoom Communication Systems

Per ASME A17.1 2019/CSA B44-19 ‘Safety Code for Elevators and Escalators', buildings where elevators travel is 60 feet or more, must install in building rescue coordination. Positioned strategically in the building's lobby or machine rooms, our Lobby and MachineRoom options serve as the first point of contact for elevator maintenance teams and first responders. This offers them a comprehensive overview of the situation within each elevator, providing rapid response times and informed decision-making.

Elevator Door Detection: 2D, 3D & Smart 3D

Elevator doors are more than just a gateway to vertical transportation; they are a critical component in ensuring the safety of passengers. However, they also represent one of the most significant risk points within an elevator system. Elevator Light Curtains (Safety Edges) act as protective barriers across elevator doors using infrared sensors. When an approaching object, like a passenger, interrupts this barrier, the doors automatically reverse to prevent accidents.
There are three main types:
  • Smart 3D Door Detection Systems: Designed to meet ASME A17.1 - 2019 requirements, this system detects approaching objects in the landing area, offering superior safety
  • 3D Door Detection Systems: Beyond monitoring between the doors, they also detect obstructions in the landing area
  • 2D Detection Systems: Positioned between the elevator doors, they ensure nothing gets trapped during closure

Elevator Communications Failure

In the realm of elevator safety, continuous communication is paramount. Elevator emergencies can be distressing, and the last thing one would want is a non-functional communication line. Recognizing this, the ASME 17.1 code has set forth specific requirements to ensure that elevator phone lines are always monitored for activity and operational.
Phone Line Monitoring requirements include:
  • End-to-End Monitoring
  • Immediate Alerts
  • Location Specific Alert

Education, Training and Support

We believe that ongoing education is paramount to your professional development.

As the code and training experts, our website offers all the documentation and educational resources needed to assist you in making the right decisions.