Elevator modernization projects often focus on control systems, ride performance, and cab aesthetics. But one critical component is consistently undervalued or forgotten: the emergency communication system. Upgrading an elevator without reviewing its voice and data communication can create compliance gaps, reduce passenger safety, and increase the risk of inspection failure.
Below are four common oversights that can derail a modernization project, along with solutions from AVIRE that help teams avoid costly mistakes.
1. Visual Communication is Often Left Out
Many elevator phones in use today still operate as audio-only systems. However, the ASME A17.1-2019 code introduced a requirement for two-way communication that includes both voice and visual messaging. This ensures that individuals who are deaf, hard of hearing, or unable to speak can communicate effectively during emergencies.
If the elevator cab is upgraded but the phone remains unchanged, the system may no longer meet current standards.
Recommended Solution:
RATH’s SmartView 2 system provides two-way voice, text display, and video-ready functionality in a compact and compliant design. It is purpose-built to meet both accessibility and safety standards in new and modernized elevators.
2. Phone Lines are Assumed to Sill Work
Legacy phone lines are disappearing. Many facilities learn during or after a modernization that their elevator phone no longer has a functioning landline, or that the line no longer meets emergency communication requirements.
Recommended Solution:
RATH’s 8100-V4G Cellular Gateway supports both analog voice and data using a single SIM card. This option works with most existing elevator phones and provides a future-ready solution in buildings that no longer support or install copper phone lines.
3. Battery Backup is Often Overlooked
Modern elevators require systems that remain operational during power loss, yet many communication systems either lack proper backup or rely solely on building power – which may not be available in an emergency.
Recommended Solution:
RATH’s 8100-V4G Cellular Gateway includes integrated battery backup and is tested to provide a minimum of four hours of talk time during outages. For systems like SmartView 2, battery backup can be provided by connecting to an Uninterruptible Power Supply (UPS), such as the RP7700104S, ensuring continued operation when building power is lost.
4. Missed Opportunity to Future-Proof the System
A modernization project is the best time to install systems that are aligned with current and upcoming code requirements. Although not all states have adopted ASME A17.1-2022 yet, jurisdictions like Nevada and New Hampshire already enforce it. States like Georgia, North Carolina, and South Carolina are expected to follow due to their auto-adopt status.
Recommended Solution:
Upgrade to a system that meets today’s and tomorrow’s codes. SmartView 2 exceeds the requirements of ASME A17.1-2019 and is ready for ASME A17.1-2022, including features like remote monitoring, enhanced visual indicators, and video capability.
Modernizing the elevator cab or control system without addressing the communication system creates a weak point in passenger safety. If your phone still uses outdated wiring, lacks visual support, or cannot operate during a power outage, then your modernization is incomplete.
Whether you are refreshing one elevator or upgrading an entire bank across a campus, AVIRE offers the tools you need to ensure your emergency communication systems meet the same standard as the rest of the project.
Talk to an expert today: https://www.avire-global.com/en-us/contact/#sales