Secure Elevator Communication for Government Facilities
Full control. Local data. No cloud dependency.
RATH® SmartView Offline is designed for government environments that require full ownership of their elevator emergency communication system. All monitoring, video, and accessibility tools operate inside your secure network, giving your team complete control over how the system functions and how information is stored.
What is RATH® Smartview Offline?
Smartview Offline
- Uses SmartView hardware already proven in the field.
- Runs on a customer-owned server located inside your facility.
- Keeps video and visual text data on-premise, under your control.
- Allows monitoring and response from local workstations on your network.
What This Means for Your Facility
You gain modern, accessible elevator emergency communication without sending a single frame of video or a single message to the cloud.
Built for High-Security and Classified Facilities
No Cloud Dependency
SmartView Offline does not require internet access. All communication and storage run inside your network.
Local Video Control
Video and event data stay on-premise, storedon your server and governed by your policies.
Meets Cybersecurity Requirements
The system is designed for facilities where external data transmission is restricted or prohibited.
Support for Secure Operations
Ideal for government buildings, correctional facilities, military bases, and secure data centers that must protect both people and information.
Trusted U.S.-based Manufacturer
RATH® provides emergency communication solutions backed by U.S.-based support and application expertise.
How SmartView Offline Works on your Network
- In-Cab SmartView Hardware
- The elevator car is equipped with a SmartView unit that includes a camera and visual text interface for passengers.
- Connection to your Local Server
- The SmartView devices connect over your internal network to a SmartView Offline server that you purchase and host inside your facility.
- Local Monitoring and Storage
- During an emergency event, authorized staff can view live videos and exchange accessible visual text messages with the passengers, all from inside the building. Events are recorded and stored on your server according to your retention and security policies.

Case Study
See how a secure government facility replaced a cloud-dependent elevator system with SmartView Offline to keep all emergency communication behind the firewall.
The case study walks through their challenges, network requirements, and final architecture.
Cloud Elevator Systems vs. SmartView Offline
RATH® SmartView Offline is an off-premise version of our SmartView visual communication system, built for environments where cloud connectivity is not allowed. It delivers the same core capabilities as our traditional SmartView solution, but everything operates inside your private network.
| Features | Cloud System | SmartView Offline |
|---|---|---|
| Connectivity | Depends on internet and external servers. | Operates fully within your private network. |
| Data Path & Control | Video data transmitted through external cloud infrastructure. | Video and visual text data remain within your local network. |
| Monitoring | Remote monitoring through external platforms. | Monitoring is handled locally by your team. |
| Cybersecurity Control | Shared responsibility with third-party provider. | Your IT team controls access, patching, and retention. |
| Best Fit | Commercial buildings with fewer network restrictions. | Federal, state, and municipal facilities with strict security requirements. |
Ready to Review your Elevator Communication System?
If your facility restricts external networks or cloud platforms, your elevator emergency communication system should follow the same standard.
RATH® SmartView Offline provides secure, local control of these functions while supporting accessibility and elevator safety code requirements.
Our team can work with your facilities, security, and IT staff to evaluate your current system and determine whether SmartView Offline is the right fit for your building.
