Unitas were looking to achieve more visibility over their lifts, what was working and not working in their portfolio spread across the Stoke area.  In many buildings knowing the position of the lift, along with understanding if the doors were blocked would prevent unnecessary frustration of users and false call outs to their lift companies.  Avoiding a solution that tied them to one maintenance provider and a monthly contract for licenses/software were key criteria and they wanted to have full control of the system.

The Solution

After considering their options, Unitas specified Avire’s Ecosystem Gold Package (plus the Navigation box and Connex-01) and set to work on having a pilot project installed at Longton Library.  The next site was at the Roslyn Works building and after this the roll-out has continued across their portfolio starting in January 2020.

The Gold Avire Ecosystem package was chosen and slightly amended to achieve their goals.  This bespoke package includes the DCP, emergency communications system, Lift Hawk, Panachrome+ edges and controller plus the Navigation box and Connex-01.

The Verdict

The package has given those at Unitas the visibility of lift status which they are able to access online, remotely from any location.

Remotely checking the lifts are moving and that the doors are able to open and close is helping to make sure that their tenants and building users can move safely and easily and if issues arise, they can be dealt with quickly.

Unitas has full admin rights for their Avire Hub account and they can provide logins for specific installations depending on the building and its corresponding lift maintenance provider.  The Avire Hub also allows Unitas to create reports automatically on certain key lift parameters.

Maintaining compliance is key for Unitas and making sure that autodiallers are compliant with the latest 3 day background test calls is made easy with the Ecosystem’s Emergency Communication System.  The devices also report back-up battery and sim status back to the Avire Hub and so Unitas can be sure that the levels are satisfactory.

“The Avire Ecosystem is the perfect fit for us as we needed to be able to remotely monitor our lift portfolio in order to keep our tenants safe and make sure that everything is running to provide the best service. We can now monitor compliance, check our lifts remain active and avoid extra unnecessary trips to our sites that waste time and money!”

Julian Cooper, Electrical Operational Team Leader at Unitas

Nearly all housing projects have been fitted with the Avire Ecosystem and Unitas are currently looking to carry out increased installations within their public buildings.

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