Information about our use of cookies

The Avire website and Hub platform uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to use the site and Hub, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

For simplicity, there are 3 main levels, which represent the choices offered to you when asking for consent to use cookies:

Simplified cookie level Corresponding API level Description
No cookies System Enables the minimum cookies required for the website to work, and remembers whether the user allows cookies or not.
Only essential cookies Essential Enables all cookies required for website functionality, but no tracking cookies.
All cookies All Enables all cookies used on the website.

There is more information about the individual cookies we use on the website and the purposes for which we use them in the table below:

 

Cookie name Level Description
__utma All Pages Google analytics: Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmb All Pages Google analytics: Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmc All Pages Google analytics: Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.
__utmt All Pages Google analytics: Used to throttle request rate.
__utmz All Pages Google analytics: Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.
_ga All Pages Google Universal Analytics: Used to identify unique users.
_gat_UA-40809757-1 (_gat) All Pages Google Universal Analytics: Used to throttle the request rate .
_gid All Pages Keeps a list of Question-Answer forum posts in which the user voted for an answer to prevent repeated votes.
_hjIncludedInSample All Pages Hotjar cookie: This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.
avire-home-int All Pages Unknown
1P_JAR All Pages Google advertising cookie used for user tracking and ad targeting purposes
APISID All Pages Google Captcha
CONSENT All Pages Google Captcha
HSID All Pages Google Captcha
NID All Pages Google Captcha
OGP All Pages Google Captcha
OTZ All Pages Google Captcha
SAPISID All Pages Google Captcha
SID All Pages Google Captcha
SIDCC All Pages Google Captcha
SSID All Pages Google Captcha

 

There is more information about the individual cookies we use on the Avire Hub and the purposes for which we use them in the table below:

Simplified cookie level Description
mklangauge Language selected by the customer.
autologin If the customer selected the mark the checkbox “remember me” on log in, next time will open the Hub will be auto logged in.
ci_session Stores the session ID, the browser used by the user, the user IP address and last activity date

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Except for essential cookies, all cookies will expire after 12 months.