{"id":11760,"date":"2026-09-03T14:21:16","date_gmt":"2026-09-03T12:21:16","guid":{"rendered":"https:\/\/www.avire-global.com\/es\/report-security-vulnerability\/"},"modified":"2026-09-03T14:21:16","modified_gmt":"2026-09-03T12:21:16","slug":"report-security-vulnerability","status":"publish","type":"page","link":"https:\/\/www.avire-global.com\/es\/report-security-vulnerability\/","title":{"rendered":"Report Security Vulnerability"},"content":{"rendered":"\n
AVIRE welcomes reports of security vulnerabilities affecting our products, firmware, cloud services and websites. We operate a Coordinated Vulnerability Disclosure (CVD) process: if you believe you have found a vulnerability, please tell us first and give us the opportunity to investigate and remediate it before the issue is made public.<\/p>\n\n\n\n
Reports made in good faith are welcome from anyone \u2014 customers, security researchers, partners, installers and end users alike. AVIRE will not pursue legal action against researchers who investigate and report vulnerabilities responsibly and in line with our Coordinated Vulnerability Disclosure Policy (reference AV-CVD-001<\/a><\/strong>).<\/p>\n<\/div>\n\n\n\n Email our security team at security@avire-global.com<\/a>, or use the reporting form at the bottom of this page. Both routes reach the same team.<\/p>\n\n\n\n If your report contains sensitive technical detail, exploit code or customer data, please encrypt it. Our PGP public key is published at security.asc<\/a>.<\/p>\n<\/div>\n\n\n\n The more detail you can give us, the faster we can triage and reproduce the issue. Where possible, please tell us:<\/p>\n\n\n\n Please do not access, modify or delete data belonging to other people, and do not run tests that could disrupt a live installation, or a product’s alarm or emergency communication function, or put building occupants at risk.<\/p>\n<\/div>\n\n\n\n AVIRE supports good-faith security research. Vulnerabilities discovered and reported in good faith, for the purpose of testing, investigating or correcting a security flaw and without malicious intent, are handled under our CVD Policy. We will not pursue legal action against researchers who act in good faith, comply with our CVD Policy (including the testing rules), avoid privacy violations and service disruption, and do not disclose a vulnerability publicly before a coordinated disclosure has taken place.<\/p>\n<\/div>\n\n\n\n AVIRE\u2019s Coordinated Vulnerability Disclosure Policy, document reference AV-CVD-001<\/a><\/strong>, sets out the scope of this process, the information we need, how we handle reports, our response commitments and our disclosure principles.<\/p>\n<\/div>\n\n\n\n AVIRE publishes a machine-readable security contact file in accordance with RFC 9116<\/a>. It lists our security contact address, our PGP key and this reporting page, and is available at security.txt<\/a>.<\/p>\n<\/div>\n\n\n\n Use the form below to send your report straight to AVIRE\u2019s security team. Fields marked with * are required; everything else is optional and simply helps us triage faster.<\/p>\n\n\n\n Please do not include personal data relating to third parties, and do not attach live customer data. If your report is highly sensitive, email it to security@avire-global.com<\/a> encrypted with our PGP key instead.<\/p>\n<\/div>\n\n\n\n <\/p> How to contact us<\/h2>\n\n\n\n
What to include in your report<\/h2>\n\n\n\n
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Good Faith Research<\/h2>\n\n\n\n
How we will respond<\/h2>\n\n\n\n
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Coordinated Vulnerability Disclosure Policy (AV-CVD-001)<\/h2>\n\n\n\n
security.txt (RFC 9116)<\/h2>\n\n\n\n
Submit a report<\/h2>\n\n\n\n
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