{"id":10717,"date":"2025-09-12T08:45:00","date_gmt":"2025-09-12T13:45:00","guid":{"rendered":"https:\/\/www.avire-global.com\/en-us\/articles\/?p=10717"},"modified":"2025-08-20T13:56:08","modified_gmt":"2025-08-20T18:56:08","slug":"where-elevator-modernization-projects-fall-short-the-communication-gap","status":"publish","type":"post","link":"https:\/\/www.avire-global.com\/en-us\/articles\/where-elevator-modernization-projects-fall-short-the-communication-gap\/","title":{"rendered":"Where Elevator Modernization Projects Fall Short: The Communication Gap\u00a0"},"content":{"rendered":"\n<p class=\"has-font-18-16-font-size wp-block-paragraph\">Elevator modernization projects often focus on control systems, ride performance, and cab aesthetics. But one critical component is consistently undervalued or forgotten: the emergency communication system.&nbsp;Upgrading an elevator without reviewing its voice and data communication can create compliance gaps, reduce passenger safety, and increase the risk of inspection failure.<\/p>\n\n\n\n<div style=\"height:28px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-font-18-16-font-size wp-block-paragraph\">Below are four common oversights that can derail a modernization project, along with solutions from AVIRE that help teams avoid costly mistakes.&nbsp;<\/p>\n\n\n\n<div style=\"height:72px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-informative-50-color has-text-color has-link-color has-font-24-font-size wp-elements-a11c533a30c05654bc5f6384297fb34d wp-block-paragraph\"><strong>1. Visual Communication is Often Left Out<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"has-font-18-16-font-size wp-block-paragraph\">Many elevator phones in use today still operate as audio-only systems. However, the ASME A17.1-2019 code introduced a requirement for two-way communication that includes both voice and visual messaging. This ensures that individuals who are deaf, hard of hearing, or unable to speak can communicate effectively during emergencies.&nbsp;<\/p>\n\n\n\n<p class=\"has-font-18-16-font-size wp-block-paragraph\">If the elevator cab is upgraded but the phone remains unchanged, the system may no longer meet current standards.&nbsp;<\/p>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-font-18-16-font-size wp-elements-428a10d65a9b4b22cdc1f9f35a71b6b4 wp-block-paragraph\"><strong>Recommended Solution:<\/strong>&nbsp;<br>RATH&#8217;s <a href=\"https:\/\/www.avire-global.com\/en-us\/products\/smartview-2-two-way-visual-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">SmartView 2<\/a> system provides two-way voice, text display, and video-ready functionality in a compact and compliant design. It is purpose-built to meet both accessibility and safety standards in new and modernized elevators.&nbsp;<\/p>\n\n\n\n<div style=\"height:72px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-informative-50-color has-text-color has-link-color has-font-24-font-size wp-elements-9f522ff5ada25f06ad315711caa6f9ef wp-block-paragraph\"><strong>2. Phone Lines are Assumed to Sill Work<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"has-font-18-16-font-size wp-block-paragraph\">Legacy phone lines are disappearing. Many facilities learn during or after a modernization that their elevator phone no longer has a functioning landline, or that the line no longer meets emergency communication requirements.&nbsp;<\/p>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-font-18-16-font-size wp-block-paragraph\"><strong>Recommended Solution:<\/strong>&nbsp;<br>RATH\u2019s <a href=\"https:\/\/www.avire-global.com\/en-us\/product\/cellular-gateways\/8100-v4g\/\" target=\"_blank\" rel=\"noreferrer noopener\">8100-V4G Cellular Gateway<\/a> supports both analog voice and data using a single SIM card. This option works with most existing elevator phones and provides a future-ready solution in buildings that no longer support or install copper phone lines.&nbsp;<\/p>\n\n\n\n<div style=\"height:72px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-informative-50-color has-text-color has-link-color has-font-24-font-size wp-elements-7d339ff81cc6df1fc91e7f8067bce7cc wp-block-paragraph\"><strong>3. Battery Backup is Often Overlooked<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"has-font-18-16-font-size wp-block-paragraph\">Modern elevators require systems that remain operational during power loss, yet many communication systems either lack proper backup or rely solely on building power &#8211; which may not be available in an emergency.&nbsp;<\/p>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-font-18-16-font-size wp-block-paragraph\"><strong>Recommended Solution:<\/strong>&nbsp;<br>RATH\u2019s 8100-V4G Cellular Gateway includes integrated battery backup and is tested to provide a minimum of four hours of talk time during outages. For systems like SmartView 2, battery backup can be provided by connecting to an Uninterruptible Power Supply (UPS), such as the <a href=\"https:\/\/www.avire-global.com\/en-us\/product\/smartview-2-two-way-visual-communication\/smartview-uninterruptible-power-supply-ups\/\" target=\"_blank\" rel=\"noreferrer noopener\">RP7700104S<\/a>, ensuring continued operation when building power is lost.&nbsp;<\/p>\n\n\n\n<div style=\"height:72px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-informative-50-color has-text-color has-link-color has-font-24-font-size wp-elements-939a1deb78e902231299193c8eda2b32 wp-block-paragraph\"><strong>4. Missed Opportunity to Future-Proof the System<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"has-font-18-16-font-size wp-block-paragraph\">A modernization project is the best time to install systems that are aligned with current and upcoming code requirements. Although not all states have adopted ASME A17.1-2022 yet, jurisdictions like Nevada and New Hampshire already enforce it. States like Georgia, North Carolina, and South Carolina are expected to follow due to their auto-adopt status.&nbsp;<\/p>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-font-18-16-font-size wp-block-paragraph\"><strong>Recommended Solution:<\/strong>&nbsp;<br>Upgrade to a system that meets today&#8217;s and tomorrow\u2019s codes. SmartView 2 exceeds the requirements of ASME A17.1-2019 and is ready for ASME A17.1-2022, including features like remote monitoring, enhanced visual indicators, and video capability.&nbsp;<\/p>\n\n\n\n<div style=\"height:39px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<div style=\"height:44px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-font-18-16-font-size wp-block-paragraph\">Modernizing the elevator cab or control system without addressing the communication system creates a weak point in passenger safety. If your phone still uses outdated wiring, lacks visual support, or cannot operate during a power outage, then your modernization is incomplete.&nbsp;<\/p>\n\n\n\n<p class=\"has-font-18-16-font-size wp-block-paragraph\">Whether you are refreshing one elevator or upgrading an entire bank across a campus, AVIRE offers the tools you need to ensure your emergency communication systems meet the same standard as the rest of the project.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div style=\"height:44px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-font-18-16-font-size wp-block-paragraph\"><strong>Talk to an expert today:<\/strong> <a href=\"https:\/\/www.avire-global.com\/en-us\/contact\/#sales\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.avire-global.com\/en-us\/contact\/#sales<\/a>&nbsp;&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Elevator modernization projects often focus on control systems, ride performance, and cab aesthetics. But one critical component is consistently undervalued or forgotten: the emergency communication system.\u00a0Upgrading an elevator without reviewing its voice and data communication can create compliance gaps, reduce passenger safety, and increase the risk of inspection failure. Below are four common oversights that can derail a modernization project, along with solutions from AVIRE that help teams avoid costly mistakes.\u00a0<\/p>\n","protected":false},"author":27,"featured_media":10718,"menu_order":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":"","inline_featured_image":false,"footnotes":""},"product_cat":[254,198],"class_list":["post-10717","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","product_cat-smartview-2-two-way-visual-communication","product_cat-cellular-gateways"],"_links":{"self":[{"href":"https:\/\/www.avire-global.com\/en-us\/wp-json\/wp\/v2\/posts\/10717","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.avire-global.com\/en-us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.avire-global.com\/en-us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.avire-global.com\/en-us\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/www.avire-global.com\/en-us\/wp-json\/wp\/v2\/comments?post=10717"}],"version-history":[{"count":6,"href":"https:\/\/www.avire-global.com\/en-us\/wp-json\/wp\/v2\/posts\/10717\/revisions"}],"predecessor-version":[{"id":12642,"href":"https:\/\/www.avire-global.com\/en-us\/wp-json\/wp\/v2\/posts\/10717\/revisions\/12642"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.avire-global.com\/en-us\/wp-json\/wp\/v2\/media\/10718"}],"wp:attachment":[{"href":"https:\/\/www.avire-global.com\/en-us\/wp-json\/wp\/v2\/media?parent=10717"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/www.avire-global.com\/en-us\/wp-json\/wp\/v2\/product_cat?post=10717"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}