{"id":9962,"date":"2025-04-23T09:04:04","date_gmt":"2025-04-23T14:04:04","guid":{"rendered":"https:\/\/www.avire-global.com\/en-us\/?post_type=division&p=9962"},"modified":"2025-11-03T05:25:36","modified_gmt":"2025-11-03T10:25:36","slug":"two-way-voice-visual-text-communication","status":"publish","type":"division","link":"https:\/\/www.avire-global.com\/en-us\/divisions\/elevator-safety\/two-way-voice-visual-text-communication\/","title":{"rendered":"Two-Way Voice & Visual Text Communication"},"content":{"rendered":"
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\"Rath\"<\/div>\n\t\t\t\t

Two-Way Voice & Visual Text Communication<\/h1>\n\t\t\t\t
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Two-Way Voice & Visual Text Communication systems are designed to meet modern safety and accessibility standards by providing both audible and visual emergency communication for elevator passengers. These systems ensure that all individuals, including those who are deaf, hard of hearing, or speech-impaired, can request help and receive confirmation that assistance is on the way.<\/p>\n\n\n\n

RATH\u00ae Two-Way Voice & Visual Text Communication systems combine hands-free voice functionality with a visual text display that delivers real-time status updates, such as “Call Received” and “Help Is On the Way.” This dual communication approach improves user confidence and enhances emergency response visibility.<\/p>\n\n\n\n

RATH\u00ae Two-Way Voice & Visual Text Communication solutions comply with ASME, CSA, ADA, and IBC\/ICC requirements, ensuring your elevators meet the latest codes while delivering inclusive and effective communication during emergencies.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\tCompare the systems<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t

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Systems <\/h2>\n\t\t\t<\/div>\n\t
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SmartView 2<\/div>\n\t\t\t\t\t\t\t\t\t
RATH\u00ae SmartView 2 is an advanced two-way voice and visual text communication platform offering both modular and integrated designs to accommodate a variety of elevator configurations. This system enhances accessibility by providing clear voice communication, real-time visual messaging, and optional live video feeds. It also includes modern software features such as cloud-based management, user-level access controls, encrypted OS, and OTA (Over-the-Air) updates. SmartView 2 is ideal for new construction and modernization projects requiring a future-ready solution that aligns with ASME and CSA code requirements while supporting enhanced security, scalability, and performance.<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tADA<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tASME 17.1 (2019\/2022)<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tCSA B44<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tIBC<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tUL<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\tSee products<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t
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SmartView in-Building Communication Systems<\/div>\n\t\t\t\t\t\t\t\t\t
RATH\u00ae SmartView In-Building Communication Systems provide centralized management of emergency elevator calls, allowing authorized personnel to monitor and respond to voice and visual text communications from multiple elevator locations within a facility. These systems enhance response coordination by displaying real-time call activity, enabling two-way voice interaction, and confirming status updates through visual messaging. Designed for scalability, these systems can support both small installations and large buildings with multiple elevator cabs. RATH\u00ae SmartView In-Building Communication Systems meet ASME, CSA, IBC\/ICC, and ADA requirements, ensuring full code compliance while improving emergency readiness and accessibility across the entire facility.<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tASME 17.1 (2019\/2022)<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tCSA B44<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tIBC<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\tSee products<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t
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SmartView 1 (Discontinued)<\/div>\n\t\t\t\t\t\t\t\t\t
Attention SmartView 1 Users Starting January 27th, 2025, the viewing and monitoring of all SmartView 1 devices will move from\u00a0rathsmartview.com\u00a0to\u00a0smartviewhub.com.\u00a0 All users will be required to have a SmartView Hub log in to access their SmartView 1 devices. Without a SmartView Hub account, you will be unable to access your devices for monitoring or testing purposes.\u00a0 RATH by AVIRE therefore no longer recommends the inclusion of SmartView 1 on new submittals from December 1st, 2024. For assistance transitioning from SmartView 1 to SmartView 2, please contact our sales team at\u00a0sales.us@avire-global.com.RATH\u00ae SmartView 1 provides code-compliant two-way voice and visual text communication for elevator passengers. Designed with a modular display, phone, and camera, this system delivers real-time audible and visual feedback, such as \u201cCall Received\u201d and \u201cHelp Is On the Way,\u201d ensuring all passengers, including those with hearing or speech impairments, can confidently request and receive assistance. SmartView 1 is ideal for facilities that need a reliable, proven solution that meets ASME and CSA requirements. It integrates easily into a wide range of elevator environments and supports core life safety communication needs without requiring network infrastructure.<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tADA<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tASME 17.1 (2019\/2022)<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tCSA B44<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\tSee products<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Education, Training and Support<\/h2>\n\n\n\n

We believe that ongoing education is paramount to your professional development.<\/p>\n\n\n\n

As the code and training experts, our website offers all the documentation and educational resources needed to assist you in making the right decisions.<\/p>\n<\/div>\n\n\n\n

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Contact us<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Our communication systems combine clear voice communication with visual text to support passengers with hearing or speech impairments. These inclusive solutions allow everyone to request and receive help during an emergency. With flexible configurations to fit various building designs and emergency protocols, our systems provide reliable communication that enhances safety and accessibility across all environments.<\/p>\n","protected":false},"featured_media":13009,"parent":10467,"menu_order":0,"template":"","meta":{"_eb_attr":"","inline_featured_image":false,"doo-cf-term":289,"doo-cf-codes":[],"footnotes":""},"brand":[38],"class_list":["post-9962","division","type-division","status-publish","has-post-thumbnail","hentry","brand-rath"],"_links":{"self":[{"href":"https:\/\/www.avire-global.com\/en-us\/wp-json\/wp\/v2\/division\/9962","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.avire-global.com\/en-us\/wp-json\/wp\/v2\/division"}],"about":[{"href":"https:\/\/www.avire-global.com\/en-us\/wp-json\/wp\/v2\/types\/division"}],"version-history":[{"count":5,"href":"https:\/\/www.avire-global.com\/en-us\/wp-json\/wp\/v2\/division\/9962\/revisions"}],"predecessor-version":[{"id":12426,"href":"https:\/\/www.avire-global.com\/en-us\/wp-json\/wp\/v2\/division\/9962\/revisions\/12426"}],"up":[{"embeddable":true,"href":"https:\/\/www.avire-global.com\/en-us\/wp-json\/wp\/v2\/division\/10467"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.avire-global.com\/en-us\/wp-json\/wp\/v2\/media\/13009"}],"wp:attachment":[{"href":"https:\/\/www.avire-global.com\/en-us\/wp-json\/wp\/v2\/media?parent=9962"}],"wp:term":[{"taxonomy":"brand","embeddable":true,"href":"https:\/\/www.avire-global.com\/en-us\/wp-json\/wp\/v2\/brand?post=9962"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}