{"id":11104,"date":"2025-09-02T05:06:50","date_gmt":"2025-09-02T10:06:50","guid":{"rendered":"https:\/\/www.avire-global.com\/en-us\/?post_type=division&p=11104"},"modified":"2025-10-09T12:42:43","modified_gmt":"2025-10-09T17:42:43","slug":"smartview-1","status":"publish","type":"division","link":"https:\/\/www.avire-global.com\/en-us\/divisions\/elevator-safety\/two-way-voice-visual-text-communication\/smartview-1\/","title":{"rendered":"SmartView 1 (Discontinued)"},"content":{"rendered":"\n
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\n\t\t\t\t\"\"\t\t\t<\/div>\n\t\t<\/div>\n\t\t
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\"Rath\"<\/div>\n\t\t\t\t\t\t\t
Two-Way Voice & Visual Text Communication<\/div>\n\t\t\t\t\t\t\t

SmartView 1 (Discontinued)<\/h1>\n\t\t\t\t\t\t\t
Compliant with<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\tADA<\/a><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tASME 17.1 (2019\/2022)<\/a><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tCSA B44<\/a><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\tSee code information<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Contact us<\/a><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t
Tech support<\/a><\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
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Overview<\/h2>\n \t
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Attention SmartView 1 Users<\/strong><\/p>\n\n\n\n


Starting January 27th, 2025, the viewing and monitoring of all SmartView 1 devices will move from rathsmartview.com<\/a> to smartviewhub.com<\/a>. <\/strong><\/p>\n\n\n\n

All users will be required to have a SmartView Hub log in to access their SmartView 1 devices. Without a SmartView Hub account, you will be unable to access your devices for monitoring or testing purposes. <\/strong><\/p>\n\n\n\n

RATH by AVIRE therefore no longer recommends the inclusion of SmartView 1 on new submittals from December 1st, 2024. For assistance transitioning from SmartView 1 to SmartView 2, please contact our sales team at sales.us@avire-global.com<\/a>.<\/strong>

RATH\u00ae SmartView 1 provides code-compliant two-way voice and visual text communication for elevator passengers. Designed with a modular display, phone, and camera, this system delivers real-time audible and visual feedback, such as \u201cCall Received\u201d and \u201cHelp Is On the Way,\u201d ensuring all passengers, including those with hearing or speech impairments, can confidently request and receive assistance.<\/p>\n\n\n\n

SmartView 1 is ideal for facilities that need a reliable, proven solution that meets ASME and CSA requirements. It integrates easily into a wide range of elevator environments and supports core life safety communication needs without requiring network infrastructure.<\/p>\n<\/div><\/div>\n\t\t\t<\/div>\n\t\t\t

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Our Products<\/h2>\n\t\t\t<\/div>\n\t
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\"SmartView<\/div>\n\t\t\t\t\t\t
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SmartView Controller 2100-SVC<\/div>\n\t\t\t\t\t\t\t\t
The 2100-SVC SmartView Controller is the brains of the system that connects the software, display, buttons, and camera for a fully functional system.\r\nThe board is affixed to a mounting plate.<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tSee product<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t
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\"2100-SVD-Display\"<\/div>\n\t\t\t\t\t\t
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SmartView Display 2100-SVD<\/div>\n\t\t\t\t\t\t\t\t
The 2100-SVD SmartView Display integrates with the SmartView Controller. It displays 5\/16″ text from a call center on a 5″ screen.<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tSee product<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t
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\"SmartView-Ethernet-Extenders-2100-SVE\"<\/div>\n\t\t\t\t\t\t
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SmartView Ethernet Extenders 2100-SVE<\/div>\n\t\t\t\t\t\t\t\t
The 2100-SVE SmartView Ethernet Extenders supplies an extra 1A to the SmartView Controller. It extends over 1-pair of wiring.<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tSee product<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t
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\"SmartView-Behind-the-Panel-Camera-2100-SVCF\"<\/div>\n\t\t\t\t\t\t
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SmartView Behind the Panel Camera 2100-SVCF<\/div>\n\t\t\t\t\t\t\t\t
The 2100-SVCF camera is mounted behind the panel. A 170\u00b0 wide angle lens allows the call center to see the entire elevator car during an emergency.<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tSee product<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t
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\"SmartView-Corner-Mount-Camera-2100-SVCF-CM\"<\/div>\n\t\t\t\t\t\t
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SmartView Corner Mount Camera 2100-SVCF-CM<\/div>\n\t\t\t\t\t\t\t\t
The 2100-SVCF-CM camera is mounted behind the panel. A 170\u00b0 wide angle lens allows the call center to see the entire elevator car during an emergency.<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tSee product<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t
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\"2100-SVSCOMP\"<\/div>\n\t\t\t\t\t\t
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SmartView Field Mod Complete Systems<\/div>\n\t\t\t\t\t\t\t\t
The SmartView is offered as a complete system for Field Mod projects that includes the SmartView controller, camera, display, and YES and NO buttons.\r\nIt is compatible with the SmartView Software. Choose a flush or surface mount option.<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tSee product<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t
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\"IP-Command-Center-Power-Supplies\"<\/div>\n\t\t\t\t\t\t
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SmartView 1 Uninterruptible Power Supply (UPS)<\/div>\n\t\t\t\t\t\t\t\t
Designed to meet essential backup requirements, the RP7700104S Uninterruptible Power Supply keeps the SmartView system running when the power goes out during an emergency.<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tSee product<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Education, Training & Support<\/h2>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t

We believe that ongoing education is paramount to your professional development.\u2028\u2028
As the code and training experts, our website offers all the documentation and educational resources needed to assist you in making the right decisions.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t

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Education<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t
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Whether you’re looking to build your knowledge, troubleshoot an issue, or connect with a product expert \u2013 were here to help! Access the tools and support you need to make informed, code-compliant decisions.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\tSee Education\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

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FAQs<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t
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Get quick answers to common questions.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\tSee FAQs\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

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Technical Support<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t
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Schedule time with a support specialist.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\tTechnical Support\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

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Contact Sales<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t
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Speak with a sales expert about your project needs.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\tContact Sales\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":12461,"parent":9962,"menu_order":0,"template":"","meta":{"_eb_attr":"","inline_featured_image":false,"doo-cf-term":147,"doo-cf-codes":null,"footnotes":""},"brand":[38],"class_list":["post-11104","division","type-division","status-publish","has-post-thumbnail","hentry","brand-rath"],"_links":{"self":[{"href":"https:\/\/www.avire-global.com\/en-us\/wp-json\/wp\/v2\/division\/11104","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.avire-global.com\/en-us\/wp-json\/wp\/v2\/division"}],"about":[{"href":"https:\/\/www.avire-global.com\/en-us\/wp-json\/wp\/v2\/types\/division"}],"version-history":[{"count":5,"href":"https:\/\/www.avire-global.com\/en-us\/wp-json\/wp\/v2\/division\/11104\/revisions"}],"predecessor-version":[{"id":12914,"href":"https:\/\/www.avire-global.com\/en-us\/wp-json\/wp\/v2\/division\/11104\/revisions\/12914"}],"up":[{"embeddable":true,"href":"https:\/\/www.avire-global.com\/en-us\/wp-json\/wp\/v2\/division\/9962"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.avire-global.com\/en-us\/wp-json\/wp\/v2\/media\/12461"}],"wp:attachment":[{"href":"https:\/\/www.avire-global.com\/en-us\/wp-json\/wp\/v2\/media?parent=11104"}],"wp:term":[{"taxonomy":"brand","embeddable":true,"href":"https:\/\/www.avire-global.com\/en-us\/wp-json\/wp\/v2\/brand?post=11104"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}