{"id":3762,"date":"2023-11-16T09:12:31","date_gmt":"2023-11-16T08:12:31","guid":{"rendered":"https:\/\/www.avire-global.com\/en-uk\/?post_type=product&#038;p=3762"},"modified":"2026-06-22T16:46:44","modified_gmt":"2026-06-22T15:46:44","slug":"sentinel-lift-sentinel-lift-emergency-connection-service-connection-service","status":"publish","type":"product","link":"https:\/\/www.avire-global.com\/en-uk\/product\/software\/sentinel-lift-sentinel-lift-emergency-connection-service-connection-service\/","title":{"rendered":"SENTINEL Lift emergency connection service"},"content":{"rendered":"\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--fluid-0-24);padding-bottom:var(--wp--preset--spacing--fluid-0-24)\">\n<h2 class=\"wp-block-heading\">What is SENTINEL?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">SENTINEL is a managed service designed specifically for lift environments. It ensures that lift emergency communications remain connected, visible and professionally managed throughout the lifetime of the installation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Rather than relying on standalone devices or unmanaged connections, SENTINEL provides continuous oversight. Connectivity and battery status are monitored, issues are identified early, and visibility is provided via AVIRE Hub, supporting informed decision-making and risk reduction. <strong>SENTINEL does not just connect lift alarms; it actively manages them.<\/strong><\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.avire-global.com\/en-uk\/articles\/how-does-sentinel-work\/\">How SENTINEL works<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">The SENTINEL Service<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">SENTINEL is delivered as a <strong>single, integrated managed service<\/strong>, supported by three service elements:<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns has-neutral-bg-05-background-color has-background is-layout-flex wp-container-core-columns-is-layout-4ed84c6c wp-block-columns-is-layout-flex\" style=\"border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-left-radius:10px;border-bottom-right-radius:10px;margin-top:var(--wp--preset--spacing--fluid-0-20);margin-bottom:var(--wp--preset--spacing--fluid-0-20);padding-top:var(--wp--preset--spacing--fluid-0-16);padding-right:var(--wp--preset--spacing--fluid-0-16);padding-bottom:var(--wp--preset--spacing--fluid-0-16);padding-left:var(--wp--preset--spacing--fluid-0-16)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--fluid-0-16);padding-bottom:var(--wp--preset--spacing--fluid-0-16);flex-basis:50%\">\n<figure class=\"wp-block-image aligncenter size-thumbnail is-resized\"><img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2024\/01\/DCP-Evo-Blue-Power-Supply-1-150x150.png\" alt=\"DCP Evo Blue Power Supply\" class=\"wp-image-10572\" style=\"width:190px;height:auto\" srcset=\"https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2024\/01\/DCP-Evo-Blue-Power-Supply-1-150x150.png 150w, https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2024\/01\/DCP-Evo-Blue-Power-Supply-1-300x300.png 300w, https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2024\/01\/DCP-Evo-Blue-Power-Supply-1-1024x1024.png 1024w, https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2024\/01\/DCP-Evo-Blue-Power-Supply-1-768x768.png 768w, https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2024\/01\/DCP-Evo-Blue-Power-Supply-1.png 1200w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--fluid-0-16);padding-right:var(--wp--preset--spacing--fluid-0-16);padding-bottom:var(--wp--preset--spacing--fluid-0-16);padding-left:var(--wp--preset--spacing--fluid-0-16);flex-basis:50%\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Connectivity \u2013 DCP<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Resilient, roaming cellular connectivity with battery backup, designed to support critical lift communications.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-a2697340 wp-block-buttons-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--fluid-0-24);padding-bottom:var(--wp--preset--spacing--fluid-0-24)\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-primary-70-color has-neutral-0-background-color has-text-color has-background has-link-color has-border-color wp-element-button\" href=\"https:\/\/www.avire-global.com\/en-uk\/product\/cellular-gateway\/dcp-evo\/\" style=\"border-color:#ff6900;border-radius:10px\">Learn More<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns has-neutral-bg-05-background-color has-background is-layout-flex wp-container-core-columns-is-layout-4ed84c6c wp-block-columns-is-layout-flex\" style=\"border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-left-radius:10px;border-bottom-right-radius:10px;margin-top:var(--wp--preset--spacing--fluid-0-20);margin-bottom:var(--wp--preset--spacing--fluid-0-20);padding-top:var(--wp--preset--spacing--fluid-0-16);padding-right:var(--wp--preset--spacing--fluid-0-16);padding-bottom:var(--wp--preset--spacing--fluid-0-16);padding-left:var(--wp--preset--spacing--fluid-0-16)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--fluid-0-16);padding-bottom:var(--wp--preset--spacing--fluid-0-16);flex-basis:50%\">\n<figure class=\"wp-block-image aligncenter size-thumbnail is-resized\"><img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2023\/08\/Ecosystem_TOC-DAU_AC-DAT18-110-F-0L-000_2023.1-150x150.png\" alt=\"Top of Car Digital Audio Unit\" class=\"wp-image-3073\" style=\"width:190px;height:auto\" srcset=\"https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2023\/08\/Ecosystem_TOC-DAU_AC-DAT18-110-F-0L-000_2023.1-150x150.png 150w, https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2023\/08\/Ecosystem_TOC-DAU_AC-DAT18-110-F-0L-000_2023.1-300x300.png 300w, https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2023\/08\/Ecosystem_TOC-DAU_AC-DAT18-110-F-0L-000_2023.1-1024x1024.png 1024w, https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2023\/08\/Ecosystem_TOC-DAU_AC-DAT18-110-F-0L-000_2023.1-768x768.png 768w, https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2023\/08\/Ecosystem_TOC-DAU_AC-DAT18-110-F-0L-000_2023.1-1536x1536.png 1536w, https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2023\/08\/Ecosystem_TOC-DAU_AC-DAT18-110-F-0L-000_2023.1.png 2048w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--fluid-0-16);padding-right:var(--wp--preset--spacing--fluid-0-16);padding-bottom:var(--wp--preset--spacing--fluid-0-16);padding-left:var(--wp--preset--spacing--fluid-0-16);flex-basis:50%\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Communication \u2013 DAU<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Emergency communication hardware supporting EN81-28 requirements.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-a2697340 wp-block-buttons-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--fluid-0-24);padding-bottom:var(--wp--preset--spacing--fluid-0-24)\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-primary-70-color has-neutral-0-background-color has-text-color has-background has-link-color has-border-color wp-element-button\" href=\"https:\/\/www.avire-global.com\/en-uk\/product\/digital-lift-emergency-phone\/dcp-accessories-top-of-car-digital-audio-unit\/\" style=\"border-color:#ff6900;border-radius:10px\">Learn More<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns has-neutral-bg-05-background-color has-background is-layout-flex wp-container-core-columns-is-layout-4ed84c6c wp-block-columns-is-layout-flex\" style=\"border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-left-radius:10px;border-bottom-right-radius:10px;margin-top:var(--wp--preset--spacing--fluid-0-20);margin-bottom:var(--wp--preset--spacing--fluid-0-20);padding-top:var(--wp--preset--spacing--fluid-0-16);padding-right:var(--wp--preset--spacing--fluid-0-16);padding-bottom:var(--wp--preset--spacing--fluid-0-16);padding-left:var(--wp--preset--spacing--fluid-0-16)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--fluid-0-16);padding-bottom:var(--wp--preset--spacing--fluid-0-16);flex-basis:50%\">\n<figure class=\"wp-block-image aligncenter size-medium is-resized\"><img decoding=\"async\" width=\"300\" height=\"225\" src=\"https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2023\/07\/avire_hub_anca_20.07-1-300x225.png\" alt=\"AVIRE Hub\" class=\"wp-image-2903\" style=\"aspect-ratio:16\/9;object-fit:contain;width:190px;height:auto\" srcset=\"https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2023\/07\/avire_hub_anca_20.07-1-300x225.png 300w, https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2023\/07\/avire_hub_anca_20.07-1.png 600w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--fluid-0-16);padding-right:var(--wp--preset--spacing--fluid-0-16);padding-bottom:var(--wp--preset--spacing--fluid-0-16);padding-left:var(--wp--preset--spacing--fluid-0-16);flex-basis:50%\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Service Management \u2013 AVIRE Hub<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A cloud-based platform providing visibility, diagnostics, audit trails and service insight, supporting proactive intervention and transparency.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-a2697340 wp-block-buttons-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--fluid-0-24);padding-bottom:var(--wp--preset--spacing--fluid-0-24)\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-primary-70-color has-neutral-0-background-color has-text-color has-background has-link-color has-border-color wp-element-button\" href=\"https:\/\/www.avire-global.com\/en-uk\/product\/emergency-telephones\/avire-hub-lift-monitoring-software\/\" style=\"border-color:#ff6900;border-radius:10px\">Learn More<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-2150ebc5 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33%\">\n<figure class=\"wp-block-image alignleft size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2023\/11\/2-1-1024x1024.png\" alt=\"\" class=\"wp-image-9289\" style=\"width:335px;height:auto\" srcset=\"https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2023\/11\/2-1-1024x1024.png 1024w, https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2023\/11\/2-1-300x300.png 300w, https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2023\/11\/2-1-150x150.png 150w, https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2023\/11\/2-1-768x768.png 768w, https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2023\/11\/2-1.png 1080w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">We are proud to support the Fit to Switch campaign as a National Champion Sponsor, and are committed to raising awareness about the PSTN switch-off and its imminent impact on critical lift emergency communications.<\/h3>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Who is SENTINEL for?<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-ebfe2810 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-global-padding is-content-justification-center is-layout-constrained wp-block-column-is-layout-constrained\" style=\"flex-basis:66%\">\n<p class=\"wp-block-paragraph\">SENTINEL is designed to support multiple stakeholders across the lift ecosystem.<br>Find information tailored to your role:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"border-style:none;border-width:0px\"><a href=\"https:\/\/www.avire-global.com\/en-uk\/avire-solutions-for-lift-consultants\/\">Lift Consultants<\/a><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Support evidence-based, risk-aware advice<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.avire-global.com\/en-uk\/avire-solutions-for-lift-contractors\/\">Lift Contractors<\/a><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Your Installation and delivery partners<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.avire-global.com\/en-uk\/avire-solutions-for-building-owners-facilities-managers\/\">Building Owners &amp; Facilities Managers<\/a><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><em><em>Gain visibility and confidence in lift emergency communications<\/em><\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.avire-global.com\/en-uk\/avire-solutions-for-communication-providers\/\">Channel Partners &amp; Comms Providers<\/a><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Deliver managed lift comms without added complexity<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-bottom has-global-padding is-layout-constrained wp-block-column-is-layout-constrained\" style=\"border-radius:49px;flex-basis:50%\">\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\" style=\"margin-top:var(--wp--preset--spacing--fluid-4-24);margin-right:var(--wp--preset--spacing--fluid-4-24);margin-bottom:var(--wp--preset--spacing--fluid-4-24);margin-left:var(--wp--preset--spacing--fluid-4-24)\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Navigating the Digital Switch Over with Tobias, a Telecommunications Engineer\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/uC1v8_u27XI?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-4046dc48 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-global-padding is-content-justification-left is-layout-constrained wp-container-core-column-is-layout-205e418a wp-block-column-is-layout-constrained\" style=\"flex-basis:95%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:5%\"><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n<div class=\"wp-block-doo-block-block-faqs\">\n\t \n<div class=\"faqs-wrap\">\n            <div class=\"faqs-content-title\">\n                        <div class=\"content\">\n                <div class=\"item faq not-linked\">\n    <div class=\"title\">\n        <div class=\"text\">\n            What is the PSTN switch-off and why should I act now?        <\/div>\n        <img decoding=\"async\" src=\"https:\/\/www.avire-global.com\/en-uk\/wp-content\/themes\/doo-avire\/assets\/images\/chevron-down-blue-24.svg\" alt=\"arrow\">\n    <\/div>\n    <div class=\"description\">\n        <!-- wp:paragraph -->\n<p>The Telephone network in the UK, based upon the Public Switched telephone Network (PSTN) is closing down. This affects \u2018landlines\u2019, which are used widely to provide connectivity for emergency lift communications systems. This is happening at the end of January 2027, and post that date, all existing lines will be terminated. This is often known as the Analogue to Digital switch, moving from a tone-based call set up and signalling arrangement to an Internet Protocol (IP) based solution.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Acting now means that alternative arrangements can be made in time, avoiding risk to passenger safety and compliance.<\/p>\n<!-- \/wp:paragraph -->    <\/div>\n<\/div>\n<div class=\"item faq not-linked\">\n    <div class=\"title\">\n        <div class=\"text\">\n            Why do lift emergency phones need upgrading?        <\/div>\n        <img decoding=\"async\" src=\"https:\/\/www.avire-global.com\/en-uk\/wp-content\/themes\/doo-avire\/assets\/images\/chevron-down-blue-24.svg\" alt=\"arrow\">\n    <\/div>\n    <div class=\"description\">\n        <!-- wp:paragraph -->\n<p>If lifts use PSTN \u2018Landlines\u2019 &#8211; often call Analogue lines \u2013 for communications by the in-car emergency console, they will stop working at the end of January 2027. An alternative \u2018Digital\u2019 communications solution will be necessary in order to ensure ongoing compliance.<\/p>\n<!-- \/wp:paragraph -->    <\/div>\n<\/div>\n<div class=\"item faq not-linked\">\n    <div class=\"title\">\n        <div class=\"text\">\n            What happens if we do nothing?        <\/div>\n        <img decoding=\"async\" src=\"https:\/\/www.avire-global.com\/en-uk\/wp-content\/themes\/doo-avire\/assets\/images\/chevron-down-blue-24.svg\" alt=\"arrow\">\n    <\/div>\n    <div class=\"description\">\n        <!-- wp:paragraph -->\n<p>For lifts with PSTN lines, the line will stop working, plain and simple. This will mean the lift is no longer compliant with EN 81-28, putting building users at risk and exposing housing providers\/building owners and FM operators to inspection failures, legal liability, and urgent, costly retrofits.<\/p>\n<!-- \/wp:paragraph -->    <\/div>\n<\/div>\n<div class=\"item faq not-linked\">\n    <div class=\"title\">\n        <div class=\"text\">\n            Will Fibre be a solution?        <\/div>\n        <img decoding=\"async\" src=\"https:\/\/www.avire-global.com\/en-uk\/wp-content\/themes\/doo-avire\/assets\/images\/chevron-down-blue-24.svg\" alt=\"arrow\">\n    <\/div>\n    <div class=\"description\">\n        <!-- wp:paragraph -->\n<p>Possibly. Fibre networks are primarily being built to meet the needs of residential consumers \u2013 and the needs of businesses have not really been considered, although some network builders have looked to fix this in specific geographies, or where a specific contract has been let. If fibre has been built to a building, it\u2019s not guaranteed that it\u2019s available to service the needs of the emergency lift lines \u2013 in terms of capacity being available, or being pre-built to a suitable connection point in a lift room.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Communication Providers should know the answer to this question, but if there\u2019s not a definitive \u2018Yes\u2019 (in being available to a lift room and ready to take an order), then count on long delays and increased provision costs to get service.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>For consistency of operation across the UK, the best option is to move to a Cellular-based solution, like SENTINEL from MEMCO by AVIRE.<\/p>\n<!-- \/wp:paragraph -->    <\/div>\n<\/div>\n<div class=\"item faq not-linked\">\n    <div class=\"title\">\n        <div class=\"text\">\n            How does SENTINEL compare with basic GSM solutions?        <\/div>\n        <img decoding=\"async\" src=\"https:\/\/www.avire-global.com\/en-uk\/wp-content\/themes\/doo-avire\/assets\/images\/chevron-down-blue-24.svg\" alt=\"arrow\">\n    <\/div>\n    <div class=\"description\">\n        <!-- wp:paragraph -->\n<p>Basic GSM units can lose signal, SIMs may expire, and faults often go unnoticed until tested. SENTINEL uses roaming SIMs to find the strongest network, includes extended battery backup, and provides 24\/7 monitoring via the AVIRE HUB.<\/p>\n<!-- \/wp:paragraph -->    <\/div>\n<\/div>\n<div class=\"item faq not-linked\">\n    <div class=\"title\">\n        <div class=\"text\">\n            Who is responsible for batteries and SIM cards?        <\/div>\n        <img decoding=\"async\" src=\"https:\/\/www.avire-global.com\/en-uk\/wp-content\/themes\/doo-avire\/assets\/images\/chevron-down-blue-24.svg\" alt=\"arrow\">\n    <\/div>\n    <div class=\"description\">\n        <!-- wp:paragraph -->\n<p>In unmanaged systems, housing providers often end up responsible. With SENTINEL, both are monitored automatically, and alerts are sent if there is a problem. This means you don\u2019t have to worry about checking or replacing them yourself.<\/p>\n<!-- \/wp:paragraph -->    <\/div>\n<\/div>\n<div class=\"item faq not-linked\">\n    <div class=\"title\">\n        <div class=\"text\">\n            Will SENTINEL help with EN 81-28 compliance?        <\/div>\n        <img decoding=\"async\" src=\"https:\/\/www.avire-global.com\/en-uk\/wp-content\/themes\/doo-avire\/assets\/images\/chevron-down-blue-24.svg\" alt=\"arrow\">\n    <\/div>\n    <div class=\"description\">\n        <!-- wp:paragraph -->\n<p>Yes. SENTINEL meets EN 81-28 requirements with power resilience, automated test calls, and fault alerts, keeping your lifts compliant and safe.<\/p>\n<!-- \/wp:paragraph -->    <\/div>\n<\/div>\n<div class=\"item faq not-linked\">\n    <div class=\"title\">\n        <div class=\"text\">\n            Who installs and supports SENTINEL?        <\/div>\n        <img decoding=\"async\" src=\"https:\/\/www.avire-global.com\/en-uk\/wp-content\/themes\/doo-avire\/assets\/images\/chevron-down-blue-24.svg\" alt=\"arrow\">\n    <\/div>\n    <div class=\"description\">\n        <!-- wp:paragraph -->\n<p>SENTINEL is installed by your current lift maintenance provider, with AVIRE providing the technology, monitoring, and ongoing support.<\/p>\n<!-- \/wp:paragraph -->    <\/div>\n<\/div>\n<div class=\"item faq not-linked\">\n    <div class=\"title\">\n        <div class=\"text\">\n            Is SENTINEL future-proof?        <\/div>\n        <img decoding=\"async\" src=\"https:\/\/www.avire-global.com\/en-uk\/wp-content\/themes\/doo-avire\/assets\/images\/chevron-down-blue-24.svg\" alt=\"arrow\">\n    <\/div>\n    <div class=\"description\">\n        <!-- wp:paragraph -->\n<p>Yes. SENTINEL is 4G-ready, uses managed SIMs, includes battery backup, and is supported by AVIRE HUB, ensuring reliability now and beyond the PSTN switch-off.<\/p>\n<!-- \/wp:paragraph -->    <\/div>\n<\/div>\n            <\/div>\n        <\/div>\n        <\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns has-neutral-bg-05-background-color has-background is-layout-flex wp-container-core-columns-is-layout-4ed84c6c wp-block-columns-is-layout-flex\" style=\"border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-left-radius:10px;border-bottom-right-radius:10px;margin-top:var(--wp--preset--spacing--fluid-0-20);margin-bottom:var(--wp--preset--spacing--fluid-0-20);padding-top:var(--wp--preset--spacing--fluid-0-16);padding-right:var(--wp--preset--spacing--fluid-0-16);padding-bottom:var(--wp--preset--spacing--fluid-0-16);padding-left:var(--wp--preset--spacing--fluid-0-16)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"featured_media":11072,"template":"","meta":{"_eb_attr":"","inline_featured_image":false,"doo-cf-type":"main","footnotes":""},"market":[30],"product_cat":[104],"brand":[],"country":[39],"class_list":["post-3762","product","type-product","status-publish","has-post-thumbnail","hentry","market-lift-maintenance","product_cat-software","country-uk"],"_links":{"self":[{"href":"https:\/\/www.avire-global.com\/en-uk\/wp-json\/wp\/v2\/product\/3762","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.avire-global.com\/en-uk\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/www.avire-global.com\/en-uk\/wp-json\/wp\/v2\/types\/product"}],"version-history":[{"count":5,"href":"https:\/\/www.avire-global.com\/en-uk\/wp-json\/wp\/v2\/product\/3762\/revisions"}],"predecessor-version":[{"id":12673,"href":"https:\/\/www.avire-global.com\/en-uk\/wp-json\/wp\/v2\/product\/3762\/revisions\/12673"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.avire-global.com\/en-uk\/wp-json\/wp\/v2\/media\/11072"}],"wp:attachment":[{"href":"https:\/\/www.avire-global.com\/en-uk\/wp-json\/wp\/v2\/media?parent=3762"}],"wp:term":[{"taxonomy":"market","embeddable":true,"href":"https:\/\/www.avire-global.com\/en-uk\/wp-json\/wp\/v2\/market?post=3762"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/www.avire-global.com\/en-uk\/wp-json\/wp\/v2\/product_cat?post=3762"},{"taxonomy":"brand","embeddable":true,"href":"https:\/\/www.avire-global.com\/en-uk\/wp-json\/wp\/v2\/brand?post=3762"},{"taxonomy":"country","embeddable":true,"href":"https:\/\/www.avire-global.com\/en-uk\/wp-json\/wp\/v2\/country?post=3762"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}