{"id":33,"date":"2023-04-17T15:39:23","date_gmt":"2023-04-17T15:39:23","guid":{"rendered":"https:\/\/www.avire-global.com\/en-uk\/?page_id=33"},"modified":"2023-11-13T13:52:29","modified_gmt":"2023-11-13T12:52:29","slug":"support","status":"publish","type":"page","link":"https:\/\/www.avire-global.com\/en-uk\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull group-relative has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-doo-block-patterns\">\n\t<div class=\"doo-image left\"style=\"opacity:0.5;filter: invert(44%) sepia(49%) saturate(1334%) hue-rotate(341deg) brightness(97%) contrast(95%);top:-200px;left:0px;\">\n\t\t<img decoding=\"async\" width=\"326\" height=\"620\" src=\"https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2023\/05\/pattern-11.svg\" class=\"attachment-full size-full\" alt=\"\" \/>\t<\/div>\n<\/div>\n\n\n<div class=\"wp-block-doo-block-patterns\">\n\t<div class=\"doo-image right\"style=\"opacity:0.5;filter: invert(44%) sepia(49%) saturate(1334%) hue-rotate(341deg) brightness(97%) contrast(95%);top:575px;right:0px;\">\n\t\t<img decoding=\"async\" width=\"343\" height=\"454\" src=\"https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2023\/05\/pattern-12.svg\" class=\"attachment-full size-full\" alt=\"\" \/>\t<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group header-title has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h1 class=\"wp-block-heading has-text-align-center\">How can we help?<\/h1>\n<\/div>\n\n\n\n<div class=\"wp-block-group block-module-4-cards has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Browse by topic<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"880\" height=\"400\" src=\"https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2023\/07\/Contact-tech-support-banner-880-\u00d7-400px_anca_18.07.2023.png\" alt=\"\" class=\"wp-image-2658\" style=\"width:319px;height:auto\" srcset=\"https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2023\/07\/Contact-tech-support-banner-880-\u00d7-400px_anca_18.07.2023.png 880w, https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2023\/07\/Contact-tech-support-banner-880-\u00d7-400px_anca_18.07.2023-300x136.png 300w, https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2023\/07\/Contact-tech-support-banner-880-\u00d7-400px_anca_18.07.2023-768x349.png 768w\" sizes=\"(max-width: 880px) 100vw, 880px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2023\/06\/user_collaborate.svg\" alt=\"\" class=\"wp-image-1946\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Customer Service<\/h3>\n\n\n\n<p class=\"doo-link\"><a href=\"https:\/\/www.avire-global.com\/en-uk\/customer-service\/\" data-type=\"link\" data-id=\"https:\/\/www.avire-global.com\/en-uk\/customer-service\/\">See more<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2023\/04\/file_download.svg\" alt=\"filw download\" class=\"wp-image-639\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">FAQs<\/h3>\n\n\n\n<p class=\"doo-link\"><a href=\"https:\/\/www.avire-global.com\/en-uk\/faqs\/\">See more<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2023\/04\/video.svg\" alt=\"video\" class=\"wp-image-641\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Videos<\/h3>\n\n\n\n<p class=\"doo-link\"><a href=\"https:\/\/www.avire-global.com\/en-uk\/videos\">See more<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2023\/04\/bookmark.svg\" alt=\"bookmark\" class=\"wp-image-642\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Troubleshooting<\/h3>\n\n\n\n<p class=\"doo-link\"><a href=\"https:\/\/www.avire-global.com\/en-uk\/troubleshooting\/\" data-type=\"link\" data-id=\"https:\/\/www.avire-global.com\/en-uk\/downloads\">See more<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull block-contact has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" id=\"contact\">\n<h2 class=\"wp-block-heading\">Contact us<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2023\/07\/1.png\" alt=\"\" class=\"wp-image-2034\" srcset=\"https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2023\/07\/1.png 600w, https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2023\/07\/1-300x300.png 300w, https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2023\/07\/1-150x150.png 150w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-4 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"24\" height=\"24\" src=\"https:\/\/www.avire-global.com\/en-uk\/wp-content\/uploads\/sites\/18\/2023\/04\/Travel_-location_24.svg\" alt=\"\" class=\"wp-image-308\"\/><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/www.avire-global.com\/en-uk\/contact\/\">Office Locations<\/a><\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-doo-block-contact is-layout-flow wp-block-contact-is-layout-flow\">\n\t<input type=\"hidden\" id=\"form_nonce\" name=\"form_nonce\" value=\"0539f1d864\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en-uk\/wp-json\/wp\/v2\/pages\/33\" \/><div id=\"form-6646c0bfa38a4\" class=\"with-recaptcha\"><script>\r\ndocument.addEventListener(\"DOMContentLoaded\", function() {\r\nvar currentURL = window.location.href;\r\nvar urlField = document.getElementsByClassName('url');\r\nfor (var i = 0; i < urlField.length; i++) {\r\nurlField[i].value = currentURL;\r\n}\r\n});\r\n<\/script>\r\n<form action=\"#\" method=\"POST\">\r\n<input type=\"hidden\" class=\"url\" name=\"url\" value=\"\">\r\n<input type=hidden name=\"oid\" value=\"00D80000000Kwr0\">\r\n<input type=hidden name=\"retURL\" value=\"https:\/\/www.avire-global.com\/en-uk\/thank-you\/\">\r\n<input type=hidden name=\"recordType\" id=\"recordType\" value=\"0123c000000txw6\">\r\n<input type=hidden name=\"lead_source\" id=\"lead_source\" value=\"Website Contact Form\">\r\n<input type=hidden name=\"00N3c000008dziu\" id=\"00N3c000008dziu\" value=\"Europe\"> <!-- Pardot Business Unit -->\r\n\r\n<label for=\"email\">Email<\/label><input  id=\"email\" maxlength=\"80\" name=\"email\" size=\"20\" type=\"text\" \/><br>\r\n\r\n<label for=\"company\">Company<\/label><input  id=\"company\" maxlength=\"40\" name=\"company\" size=\"20\" type=\"text\" \/><br>\r\n\r\n<label for=\"first_name\">First Name<\/label><input  id=\"first_name\" maxlength=\"40\" name=\"first_name\" size=\"20\" type=\"text\" \/><br>\r\n\r\n<label for=\"last_name\">Last Name<\/label><input  id=\"last_name\" maxlength=\"80\" name=\"last_name\" size=\"20\" type=\"text\" \/><br>\r\n\r\n<label for=\"phone\">Phone<\/label><input  id=\"phone\" maxlength=\"40\" name=\"phone\" size=\"20\" type=\"text\" \/><br>\r\n\r\n<label for=\"country_code\">Country<\/label><select  id=\"country_code\" name=\"country_code\">\r\n<option value=\"\">Select a Country<\/option>\r\n<option value=\"AF\">Afghanistan<\/option>\r\n<option value=\"AL\">Albania<\/option>\r\n<option value=\"DZ\">Algeria<\/option>\r\n<option value=\"AD\">Andorra<\/option>\r\n<option value=\"AO\">Angola<\/option>\r\n<option value=\"AI\">Anguilla<\/option>\r\n<option value=\"AG\">Antigua and Barbuda<\/option>\r\n<option value=\"AR\">Argentina<\/option>\r\n<option value=\"AM\">Armenia<\/option>\r\n<option value=\"AW\">Aruba<\/option>\r\n<option value=\"AU\">Australia<\/option>\r\n<option value=\"AT\">Austria<\/option>\r\n<option value=\"AZ\">Azerbaijan<\/option>\r\n<option value=\"BS\">Bahamas<\/option>\r\n<option value=\"BH\">Bahrain<\/option>\r\n<option value=\"BD\">Bangladesh<\/option>\r\n<option value=\"BB\">Barbados<\/option>\r\n<option value=\"BY\">Belarus<\/option>\r\n<option value=\"BE\">Belgium<\/option>\r\n<option value=\"BZ\">Belize<\/option>\r\n<option value=\"BJ\">Benin<\/option>\r\n<option value=\"BM\">Bermuda<\/option>\r\n<option value=\"BT\">Bhutan<\/option>\r\n<option value=\"BO\">Bolivia<\/option>\r\n<option value=\"BA\">Bosnia and Herzegovina<\/option>\r\n<option value=\"BW\">Botswana<\/option>\r\n<option value=\"BR\">Brazil<\/option>\r\n<option value=\"VG\">British Virgin Islands<\/option>\r\n<option value=\"BN\">Brunei Darussalam<\/option>\r\n<option value=\"BG\">Bulgaria<\/option>\r\n<option value=\"BF\">Burkina Faso<\/option>\r\n<option value=\"BI\">Burundi<\/option>\r\n<option value=\"CV\">Cabo Verde<\/option>\r\n<option value=\"KH\">Cambodia<\/option>\r\n<option value=\"CM\">Cameroon<\/option>\r\n<option value=\"CA\">Canada<\/option>\r\n<option value=\"KY\">Cayman Islands<\/option>\r\n<option value=\"CF\">Central African Republic<\/option>\r\n<option value=\"TD\">Chad<\/option>\r\n<option value=\"CL\">Chile<\/option>\r\n<option value=\"CN\">China<\/option>\r\n<option value=\"CO\">Colombia<\/option>\r\n<option value=\"KM\">Comoros<\/option>\r\n<option value=\"CG\">Congo<\/option>\r\n<option value=\"CK\">Cook Islands<\/option>\r\n<option value=\"CR\">Costa Rica<\/option>\r\n<option value=\"HR\">Croatia<\/option>\r\n<option value=\"CU\">Cuba<\/option>\r\n<option value=\"CY\">Cyprus<\/option>\r\n<option value=\"CZ\">Czech Republic<\/option>\r\n<option value=\"CI\">C\u00f4te d'Ivoire<\/option>\r\n<option value=\"CD\">Democratic Republic of the Congo<\/option>\r\n<option value=\"DK\">Denmark<\/option>\r\n<option value=\"DJ\">Djibouti<\/option>\r\n<option value=\"DM\">Dominica<\/option>\r\n<option value=\"DO\">Dominican Republic<\/option>\r\n<option value=\"TL\">Timor-Leste<\/option>\r\n<option value=\"EC\">Ecuador<\/option>\r\n<option value=\"EG\">Egypt<\/option>\r\n<option value=\"SV\">El Salvador<\/option>\r\n<option value=\"GQ\">Equatorial Guinea<\/option>\r\n<option value=\"ER\">Eritrea<\/option>\r\n<option value=\"EE\">Estonia<\/option>\r\n<option value=\"ET\">Ethiopia<\/option>\r\n<option value=\"FO\">Faroe Islands<\/option>\r\n<option value=\"FJ\">Fiji<\/option>\r\n<option value=\"FI\">Finland<\/option>\r\n<option value=\"FR\">France<\/option>\r\n<option value=\"PF\">French Polynesia<\/option>\r\n<option value=\"GA\">Gabon<\/option>\r\n<option value=\"GM\">Gambia<\/option>\r\n<option value=\"GE\">Georgia<\/option>\r\n<option value=\"DE\">Germany<\/option>\r\n<option value=\"GH\">Ghana<\/option>\r\n<option value=\"GI\">Gibraltar<\/option>\r\n<option value=\"GR\">Greece<\/option>\r\n<option value=\"GL\">Greenland<\/option>\r\n<option value=\"GD\">Grenada<\/option>\r\n<option value=\"GT\">Guatemala<\/option>\r\n<option value=\"GG\">Guernsey<\/option>\r\n<option value=\"GN\">Guinea<\/option>\r\n<option value=\"GW\">Guinea-Bissau<\/option>\r\n<option value=\"GY\">Guyana<\/option>\r\n<option value=\"HT\">Haiti<\/option>\r\n<option value=\"HN\">Honduras<\/option>\r\n<option value=\"HU\">Hungary<\/option>\r\n<option value=\"IS\">Iceland<\/option>\r\n<option value=\"IN\">India<\/option>\r\n<option value=\"ID\">Indonesia<\/option>\r\n<option value=\"IR\">Iran<\/option>\r\n<option value=\"IQ\">Iraq<\/option>\r\n<option value=\"IE\">Ireland<\/option>\r\n<option value=\"IM\">Isle of Man<\/option>\r\n<option value=\"IL\">Israel<\/option>\r\n<option value=\"IT\">Italy<\/option>\r\n<option value=\"JM\">Jamaica<\/option>\r\n<option value=\"JP\">Japan<\/option>\r\n<option value=\"JE\">Jersey<\/option>\r\n<option value=\"JO\">Jordan<\/option>\r\n<option value=\"KZ\">Kazakhstan<\/option>\r\n<option value=\"KE\">Kenya<\/option>\r\n<option value=\"KI\">Kiribati<\/option>\r\n<option value=\"KW\">Kuwait<\/option>\r\n<option value=\"KG\">Kyrgyzstan<\/option>\r\n<option value=\"LA\">Lao People's Democratic Republic<\/option>\r\n<option value=\"LV\">Latvia<\/option>\r\n<option value=\"LB\">Lebanon<\/option>\r\n<option value=\"LS\">Lesotho<\/option>\r\n<option value=\"LR\">Liberia<\/option>\r\n<option value=\"LY\">Libya<\/option>\r\n<option value=\"LI\">Liechtenstein<\/option>\r\n<option value=\"LT\">Lithuania<\/option>\r\n<option value=\"LU\">Luxembourg<\/option>\r\n<option value=\"MO\">Macao<\/option>\r\n<option value=\"MG\">Madagascar<\/option>\r\n<option value=\"MW\">Malawi<\/option>\r\n<option value=\"MY\">Malaysia<\/option>\r\n<option value=\"MV\">Maldives<\/option>\r\n<option value=\"ML\">Mali<\/option>\r\n<option value=\"MT\">Malta<\/option>\r\n<option value=\"MQ\">Martinique<\/option>\r\n<option value=\"MR\">Mauritania<\/option>\r\n<option value=\"MU\">Mauritius<\/option>\r\n<option value=\"YT\">Mayotte<\/option>\r\n<option value=\"MX\">Mexico<\/option>\r\n<option value=\"MC\">Monaco<\/option>\r\n<option value=\"MN\">Mongolia<\/option>\r\n<option value=\"ME\">Montenegro<\/option>\r\n<option value=\"MS\">Montserrat<\/option>\r\n<option value=\"MA\">Morocco<\/option>\r\n<option value=\"MZ\">Mozambique<\/option>\r\n<option value=\"MM\">Myanmar<\/option>\r\n<option value=\"NA\">Namibia<\/option>\r\n<option value=\"NR\">Nauru<\/option>\r\n<option value=\"NP\">Nepal<\/option>\r\n<option value=\"NL\">Netherlands<\/option>\r\n<option value=\"NZ\">New Zealand<\/option>\r\n<option value=\"NI\">Nicaragua<\/option>\r\n<option value=\"NE\">Niger<\/option>\r\n<option value=\"NG\">Nigeria<\/option>\r\n<option value=\"NU\">Niue<\/option>\r\n<option value=\"NO\">Norway<\/option>\r\n<option value=\"OM\">Oman<\/option>\r\n<option value=\"PK\">Pakistan<\/option>\r\n<option value=\"PA\">Panama<\/option>\r\n<option value=\"PG\">Papua New Guinea<\/option>\r\n<option value=\"PY\">Paraguay<\/option>\r\n<option value=\"PE\">Peru<\/option>\r\n<option value=\"PH\">Philippines<\/option>\r\n<option value=\"PN\">Pitcairn<\/option>\r\n<option value=\"PL\">Poland<\/option>\r\n<option value=\"PT\">Portugal<\/option>\r\n<option value=\"QA\">Qatar<\/option>\r\n<option value=\"MD\">Republic of Moldova<\/option>\r\n<option value=\"RO\">Romania<\/option>\r\n<option value=\"RU\">Russian Federation<\/option>\r\n<option value=\"RW\">Rwanda<\/option>\r\n<option value=\"RE\">R\u00e9union<\/option>\r\n<option value=\"BL\">Saint Barth\u00e9lemy<\/option>\r\n<option value=\"KN\">Saint Kitts and Nevis<\/option>\r\n<option value=\"LC\">Saint Lucia<\/option>\r\n<option value=\"PM\">Saint Pierre and Miquelon<\/option>\r\n<option value=\"VC\">Saint Vincent and the Grenadines<\/option>\r\n<option value=\"WS\">Samoa<\/option>\r\n<option value=\"SM\">San Marino<\/option>\r\n<option value=\"ST\">Sao Tome and Principe<\/option>\r\n<option value=\"SA\">Saudi Arabia<\/option>\r\n<option value=\"SN\">Senegal<\/option>\r\n<option value=\"RS\">Serbia<\/option>\r\n<option value=\"SC\">Seychelles<\/option>\r\n<option value=\"SL\">Sierra Leone<\/option>\r\n<option value=\"SG\">Singapore<\/option>\r\n<option value=\"SK\">Slovakia<\/option>\r\n<option value=\"SI\">Slovenia<\/option>\r\n<option value=\"SB\">Solomon Islands<\/option>\r\n<option value=\"SO\">Somalia<\/option>\r\n<option value=\"ZA\">South Africa<\/option>\r\n<option value=\"KR\">South Korea<\/option>\r\n<option value=\"ES\">Spain<\/option>\r\n<option value=\"LK\">Sri Lanka<\/option>\r\n<option value=\"PS\">State of Palestine<\/option>\r\n<option value=\"SD\">Sudan<\/option>\r\n<option value=\"SR\">Suriname<\/option>\r\n<option value=\"SZ\">Swaziland<\/option>\r\n<option value=\"SE\">Sweden<\/option>\r\n<option value=\"CH\">Switzerland<\/option>\r\n<option value=\"SY\">Syrian Arab Republic<\/option>\r\n<option value=\"TW\">Taiwan<\/option>\r\n<option value=\"TJ\">Tajikistan<\/option>\r\n<option value=\"TH\">Thailand<\/option>\r\n<option value=\"TL\">Timor-Leste<\/option>\r\n<option value=\"TG\">Togo<\/option>\r\n<option value=\"TK\">Tokelau<\/option>\r\n<option value=\"TO\">Tonga<\/option>\r\n<option value=\"TT\">Trinidad and Tobago<\/option>\r\n<option value=\"TN\">Tunisia<\/option>\r\n<option value=\"TR\">Turkey<\/option>\r\n<option value=\"TM\">Turkmenistan<\/option>\r\n<option value=\"TC\">Turks and Caicos Islands<\/option>\r\n<option value=\"TV\">Tuvalu<\/option>\r\n<option value=\"UG\">Uganda<\/option>\r\n<option value=\"UA\">Ukraine<\/option>\r\n<option value=\"AE\">United Arab 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