Smart Elevators| Smart Lifts

Monitor and control your lifts in real time

View and control your lifts in real time with our modular lift monitoring system

Installing a lift monitoring system doesn’t have to mean replacing entire lift controllers or confusing fault codes. The Avire Ecosystem can be added onto any lift, no matter how old, and put real-time, visual information about your lifts at your fingertips. The modular nature of our Ecosystem means you can connect only the devices you want, and even add further devices at a later date.

And if you’re worried about confusing fault codes, don’t be. Our systems put straightforward, visual information at your fingertips. Watch your lift in real-time or test it with a push of a single button.

A modular smart system

Choose only the features you want to add to your lift thanks to the DCP, the brain of the Avire ecosystem. The modular nature of our ecosystem means you can connect as many compatible devices as you like, at any time you want. Even better, a single DCP can work with multiple lift shafts.

A system that monitors your lifts for you

Our Lift Hawk makes it easy to monitor and control your lift via the Avire Hub, but it also keeps an eye on things for you. Wish someone else would run the tests for you? The Lift Hawk can learn the recurring usage patterns of your lifts and run essential tests, watching out for problems while you’re getting other work done. Even better, you can avoid the unnecessary call-out fees by checking whether your lift is truly out of service before dispatching a lift engineer.

Stay in the loop on out of service

Monitor the lift from the moment it sends an ‘out of service’ signal to the moment the lift engineer finishes their work with the Connex-02 module. You can also monitor the lift shaft for flooding, or remotely restart the lift from within the Avire Hub. The Connex-02 inputs and outputs are fully customisable, so they can be suited specifically to the needs of your specific lift.

Avire Hub

Your cloud-based platform for monitoring your lift. Program tests to run at set times, or watch your lifts operating in real time. There’s no obscure fault codes or streams of data to decode; the Avire Hub gives you an image of your lift moving up and down the shaft and a single press of button can make the lift move and the doors open.

Click on the products to see how they can be of use to you and your customers. Change the scenario to change the application.

Scenarios:

Door safety

Our connected Panachrome Plus system is the world’s most complete elevator door safety mechanism. Even better, you can see information such as door blockages, timed out diodes, and even how many times the doors have opened and shut, all at your fingertips.

Modern display indicators

You don’t need to replace your entire COP to upgrade your lift’s display indicators. It’s easy to install our PRP display, and sensors monitor floor position to provide your lift passengers with crystal-clear information on a beautiful, modern screen.

Modern, compliant emergency communications

Our emergency communications systems leave behind the limitations of analogue lines in favour of modern GSM connections, all fully compliant with EN81-28 and EN81-70.

Smart Elevators

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Make your lift safer on a budget

Is your lift as safe as it could be? Find out how to easily improve lift safety in existing lifts without undergoing a full modernisation.

Smarter lifts and the Evolution of Standards

Find out about the potential risks presented by the digitalisation of lifts and how Standards change to ensure users are better protected as new capabilities are developed.

Wie der Lebenszyklus eines Aufzug-Notruftelefons optimiert werden kann

How to optimise the life cycle of a lift emergency phone

Find out what actions should take place to extend the life of your emergency lift phone equipment to maintain its reliability.

Deferred Lift Maintenance (+lift maintenance checklist)

Lift maintenance is a major unfunded liability for building owners. It is imperative to recognize the challenge, identify the need and provide an ongoing funding mechanism to address it.

All you need to know about compliance and lift doors

Automated door operation is one of the most interacted with pieces of a lift. As doors are liable to hit people, unsurprisingly, they have become the number one source of lift-related lawsuits. To minimise the risk of injury, EN81-20 Standard provides guidelines to protect passengers. In this post we review how to ensure compliance and how these solutions work.

EN81:28-2018 Webinar

This webinar is a short refresher on what we all need to know about EN81-28:2018. It focuses on the key changes from the 2003 version as well as commonly asked questions about how to implement certain requirements. Presented by Matt Davies, Market Insight and Innovation Manager at AVIRE.

Lift Monitoring: From Exception to Expectation Webinar

In this webinar, Matt Davies, Head of Strategic Marketing at AVIRE, presents an overview of the lift monitoring landscape as it exists today, and gives a balanced review of the different options available. Cutting through some of the hype around new technology, we have a look at the real value to an end user.

The Problem with Land Lines and Fibre Connections

With the digital switchover fast approaching and Openreach cutting off analogue landlines in 2025 in favour of fibre, VoIP connections, landline connections are going to become more complex as providers add additional points of failure into the call chain as the connection moves from device to router, router to optical network terminal, etc. In this article, we’re going to look at the problem of relying on digital line connections for emergency calls and how a switch to a GSM can mitigate the problem.

All you need to know about compliance and lift doors

EN81-20 Standard provides instructions on lift door safety to protect passengers. Find out how to ensure compliance and how the safety equipment works.

Risks of a malfunctioning emergency lift phone

Imagine being trapped in a metal box without food, water, and access to the outside world. That is the very real risk of a faulty emergency lift phone. Find out what are the main risks for a malfunction and how to prevent them.

Elevator signalisation in the post Covid world, where next?

Battery backup to your emergency lift phone?

When adapting their lift setups for the digital switch (to fibre cable), facility managers and lift owners might consider adding a battery backup to the phone. However, it’s not as simple as that since the lift phone is one piece in the emergency communication chain. Read this post to find out what are the considerations

What are the risks of connecting lift emergency phones to VoIP telephone systems?

Building owners sometimes ask if they can connect their emergency phone system to the VoIP network in their building. This presents several risks they should be aware of.

EN:81-28 explained

The lift standard EN:81-28 covers several requirements to ensure passenger security during an emergency. In this post, we give a brief overview of some of the key requirements are and how a lift emergency phone should be set up.

How can Facility Managers check their emergency lift phone setup?

In this blog post we help facility managers and lift owners understand how they can check their emergency lift phones are setup correctly to ensure they continue to work after the digital switch. By following these 3 easy steps, they will be able to understand what the main areas of risk are and how to correct these.

The new challenges for line powered phones

Lift companies should be aware of the challenges line powered phones will face once the move to fibre lines takes place as it is their responsibility to ensure the phone works once it’s moved into the new network as well as for monitoring both the power supply and the backup battery.

Top 10 questions lift owners ask about the digital switch

4 steps to maintain lift phone operability after the digital switch

Discover this easy guide to help lift owners, facility managers and building owners maintain operability and compliance in their emergency lift phones after the digital switch.

Europe’s transition from analogue to fibre

With the digital switch taking place in many countries, it’s an opportunity to take a snapshot and review the different stages at which the process is advancing throughout Europe.

Lift standards across the globe

Lift standards that regulate and enhance passenger safety vary throughout the world. In this blog post we review the most common ones and take a peek into what countries not adhering to international standards are using.

What every lift owner should know about Analogue Telephone Adaptors (ATA)

Every lift owner should be aware of the top issues present when using Analogue Telephone Adaptors (ATA) in their lift emergency phone setup

New Standard for Pictograms explained

2003 EN:81-70 Standard for pictograms was updated in 2018 and moved to EN:81-28. In this post we explain what this change means for passenger security and privacy.

Adoption of GSM for Connectivity

Back in the early 2000s, GSM lift phones received a lot of criticism from organisations and users due to poor 2G network coverage and mobile networks deregistering the SIM cards of inactive phones. However, times have changed. With the digital switch in the UK replacing copper landlines with fibre lines, 2G coverage reaching 99% throughout most of the country, and major advancements in GSM technology preventing SIM deregistering, GSM solutions have emerged as the most complete lift phone technology on the market. This article will examine some of the top trends driving the adoption of emergency GSM lift phones, from the digital switch, to growing 2G signal coverage, signal rescan, and more.

3-2-1.. it’s lift phone test time

Facility managers are responsible for ensuring their emergency lift phones comply with the EN81-28 standards and its requirement for 3-day test calls. This easy guide provides an introduction to what test calls, how they work, and what the related risk is for building owners.

3-day test calls based on P100

In this post we explore the challenges P100 will face as we move into the digital switch and what solutions are available for emergency lift phones to ensure continued operability.

Emergency phone universal protocol: P100

Emergency lift phones can use many different protocols to perform the mandatory 3-day test calls, however the P100 is the most popular open-source protocol. In this post we explain what protocols are and how they work.

Openreach advice for the Lift Industry

We reached out to the industry body, the LEIA (Lift and Escalator Industry Association), so we could better understand the challenges they might face in moving to Digital Phonelines by 2025. We wanted to find out the things that we, and the Communications Providers we serve, need to be aware of.

Digital Switch Webinar UK

In this webinar, Matt Davies, Head of Strategic Marketing at AVIRE, explains what the digital switch is, how it is being implemented across the UK and how it impacts the lift industry.

Lift and Escalator Industry Association (LEIA) guidance on the Digital Switch

We share the advice provided by the Lift and Escalator Industry Association (LEIA) on the digital switch. As the telephone line is typically the responsibility of the building owner (not the lift maintenance company), here you can find some guidance on the actions that need to be taken to ensure ongoing operability.

The ABCs of Lift IoTs

This handy glossary explains some commonly used terms referring to lift communications and security.

Lift Monitoring

A Lift Monitoring System (LMS) provides the current status of a lift installation… but this useful tool could be the key to preventing lift breakdowns!

Did you know the digital switch could make your lift emergency phones inoperative?

The UK telecoms network is well into its upgrade process: by 2025 all-new fibre lines (digital) will completely replace copper lines (analogue). The implementation of this new, more efficient network will mean faster data services for home and business users but will render landlines unsuitable for emergency communication devices.

Digital Lines – Analogue to Fibre: The Update

Whilst the deployment of fibre lines began in the 1990s it is in the last 5 years that the rate of fibre installs has really stepped up. Until now this has not affected the lift industry, but in 2020 Openreach (the organisation responsible for the UK PSTN infrastructure) began to withdraw support for analogue signalling/services across the UK landline network regardless of whether the line was copper or fibre.

How Panachrome Plus keeps your lifts safe, compliant, and protects them from expensive damage

When it comes to lift doors, building managers have two concerns: that they open and close, and that they don’t injure anyone. Basic lift light curtains are designed to help with the latter, and there is clear safety legislation that regulates how they should protect users from injury.

How to convince your manager to modernise your lift system

If your lift is starting to show its age, a full replacement will seem like an expensive proposition. But you can renew and extend the life-span of your lift by modernising it instead. How do you get buy-in on lift modernisation?

Six benefits of smart lifts

When people think of a ‘smart building’, they often think of technology that helps you monitor and control things like heating, lights, even occupancy levels. But many people don’t realise that smart technology is available for lifts too.

The slow death of DTMF signalling

As telecoms networks evolve to meet the latest demands of consumers and businesses the level of support for DTMF signalling (in fact all analogue signalling) is changing and sadly not for the better.

Offices of the future

The shift in working over the last few months has been unprecedented. The Covid-19 pandemic forced businesses to take a totally new approach to conventional working, across all industries. With employers having to change working practices almost overnight, leaving Facility Managers under increased pressure to make sure facilities are compliant.

How to reduce the impact of COVID-19 for lift passengers

Social distancing has potentially become the most used term of 2020 so far, and with the re-opening of buildings and the need to re-adjust to a ‘new normal’ it is a vital behaviour that will be a part of daily life for quite a while to come

How often should maintenance be carried out on lifts?

A guide for Facilities Managers. This article includes information regarding how often a lift should be serviced, what the lift company will be looking at during maintenance and the regulations that lifts need to comply to.

EN81-70:2018 For Touch Screens and Destination Control Systems

A few decades ago, touchscreen technology was only prevalent in science fiction. Nowadays daily life regularly features touchscreens, whether it be homes, cars, planes, stores, restaurants – they are ingrained into our daily lives.

Why use connected devices?

An overview of the trends in the industry outlining the benefits of gathering data on and around lifts - what information is being gathered and how it is of use to different parties.

Smart Building Technology

Smart buildings are sometimes referred to as 'automated buildings', 'intelligent buildings' or buildings that incorporate smart technology. A smart building is any structure that uses automated processes to automatically control the building’s operations including heating, ventilation, air conditioning, lighting, vertical transportation and other systems.

Maintenance and Modernisation market about to grow in China

Recently, the elevator maintenance and modernisation market has become a hot topic in China. This article will address the current status of China's elevator maintenance and modernisation market from the perspective of market information, laws and regulations.

Top Tips for Autodialler Installations

Most autodiallers (also known as emergency telephones) will be installed without issue but if you do run into trouble here are some helpful tips that our technical team have compiled to assist you in resolving any problems.

Child safety in lifts

Lifts are one of the safest forms of transportation provided that they are correctly installed, and regularly and thoroughly maintained. Every year, however, many children are harmed or killed in lifts. Young children, especially those younger than 5 years of age, often lack the strength, coordination, balance, and protective reflexes to avoid injury.

It’s the end of the line for the analogue telephone network in the UK

In June 2019 BT Openreach announced that the traditional analogue phone network (or PSTN) will reach the end of it’s life by December 2025.

What is CANBus?

CANBus (Controller Area Network) is a vehicle bus standard designed to allow smart devices to communicate with each other through a robust, low-cost message-based protocol.

Understanding Cellular Networks

As the elevator industry advances towards connectivity and the Internet of Things (IoT), it is important to understand the cellular network types used.

The History of Lifts: Where did it all begin?

Interesting lift fact: as a group, they carry the equivalent of the world’s population in three days. They have played an important role in shaping our world and our lives.

EN81-71: Lift standards for Vandal Resistant Lift Components

Vandalism is a major concern for lift owners; damage through misuse and abuse impacts both the availability of lifts, and passenger safety. EN81-71:2018 is a harmonised European Standard which outlines additional protective measures to improve the vandal resistance of lift installations.

The Most Effective Elevator Door-Edge Safety Systems with LED and 3D Technologies

Light curtains for elevator door edges have been the established technology for protecting passengers from door impacts for many years. Their usage is described in the relevant codes in many regions and some basic light curtains can meet the standards.

Advertising on elevator LCD displays

LCD display installations are becoming much more popular when replacing traditional dot matrix displays. With the growth of LCD displays there is clearly an improved visual benefit as you can display richer graphical content but there is also the opportunity for advertising on screens. This can be specifically targeted at demographics based on the installation space.

Autodiallers and Internet Protocol (IP) phone systems

There are two instances where a customer may need to connect an autodialler to a digital line.

Smart Elevators Use Cloud Computing

Cloud computing is the delivery of computing services – servers, storage, databases, networking, software, analytics and more – over the Internet (“the cloud”).

What is an M2M SIM Card?

This article discusses what SIM cards are, the different types of SIM cards and which SIM cards are the best for use in the elevator market.

EN81-28:2018 – What You Need to Know

Since 2003, Part 28 has been the industry’s reference for installing, testing, and designing emergency telephones. Now in 2018 we are seeing a major revision. How will the revision affect you?

Energy-efficiency and Lifts

Lifts typically use 3 to 5% of the overall energy consumption of a building. Can we reduce this significant energy consumption and develop green, energy-efficient lifts?

Analogue to fibre… What does this mean for the lift industry?

Lift emergency phone regulations require that emergency-communication phones be available at all times for lift passengers in the event they become trapped in a lift. Traditionally this requirement is met with the employment of fixed landlines as the means of transmission for lift emergency phones.

Lift Connectivity

Connectivity within the lift industry using the latest elevator technology provides many benefits to providers, owners, and passengers, leading to a broader understanding of lift use and maintenance.

When will 2G networks be turned off?

The implementation of faster and more efficient 3G and 4G networks have reduced the demand for 2G. Providers have reassessed the need to provide 2G and are gradually decommissioning the 2G network.

Cellular Technology for Elevator Emergency Phones

With the evolution of cellular technology, the case for employing mobile phones in elevator communications has become compelling. In this article, we address many common concerns regarding the use of cellular to provide service to elevator emergency phones.

Radio Equipment Directive (RED) – Overview and Impact for Lifts

The Radio Equipment Directive (RED) establishes a regulatory framework for “making available on the market” and “putting into service” radio equipment in the European Union. It replaced the prior directive (R&TTE 1999/5/EC) and was effective 13 June 2017.

Are SIM cards safe as lift components?

Over seven billion SIM cards are in active use globally making them the most widely used security token in the world. Over-the-air (OTA) updates can be deployed by SMS which allows the SIMs to be updated remotely. However, lift engineers have concerns relating to SIM hacking which could mean soaring premium rate bills.

Light Immunity Explained

How do Avire’s light curtains achieve enhanced light immunity?

Lift door safety

When selecting a suitable light curtain for your lift door safety application it is important to consider several factors before making your decision. Diode count, number of beams and response time all play a part in determining the relative performance of a particular detector, and no feature should be judged in isolation.

Elevator Safety, Door Edges & EN81 Lift Standards

As of September 2017 all new lifts must comply with EN81-20 and EN81-50 Elevator Standards. These standards were approved in 2014 to replace EN81-1 and EN81-2, and after a grace period for the elevator maintenance and installation industry to prepare, these elevator standards are now mandatory for all new lifts.

EN81-72 Fire-Fighting Lift Regulations

In 2015, the European Committee for Standardisation released an update to the standard for the installation of Firefighter Lifts, EN81-72:2015. This replaced the 2003 version of the same standard.

EN81-20 Detectors

In August 2014 two new standards covering lift design (EN 81-20:2014) and installation requirements (EN 81-50:2014) were released in Europe. These replace EN 81-1:1998+A3:2009 and EN 81-2:1998+A3:2009, which were 15 years old and needed upgrading to comply with modern safety requirements. It is expected that the new standards will also be adopted in China, South America and Australia.

Monitor and control your lifts in real time

Smart Elevators

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Monitor and control your lifts in real time

Smart Elevators

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Lift monitoring systems for all

DCP Digital Communication Platform

Avire Hub

Lift HAWK

Connex-02

Navigation Box 02

Panachrome+

Sim Cards

DCP Accessories