Blog

We pride ourselves on being up to date with the latest industry standards & trends and we invest heavily in this area. We recognise that this knowledge is not only important to us but it also offers significant value to our customers and so below you will find a range of our latest market insights articles. These articles range from explaining industry standards updates to information on energy-efficiency in lifts and the future of the cellular networks. We post on LinkedIn when new articles are available and so please follow our company page for these updates.

Lift Monitoring: From Exception to Expectation Webinar

Lift Monitoring: From Exception to Expectation Webinar

In this webinar, Matt Davies, Head of Strategic Marketing at AVIRE, presents an overview of the lift monitoring landscape as it exists today, and gives a balanced review of the different options available. Cutting through some of the hype around new technology, we have a look at the real value to an end user.
Paper cup phone full picture

The Problem with Land Lines and Fibre Connections

With the digital switchover fast approaching and Openreach cutting off analogue landlines in 2025 in favour of fibre, VoIP connections, landline connections are going to become more complex as providers add additional points of failure into the call chain as the connection moves from device to router, router to optical network terminal, etc. In this article, we’re going to look at the problem of relying on digital line connections for emergency calls and how a switch to a GSM can mitigate the problem.
Compliance for doors

All you need to know about compliance and lift doors

EN81-20 Standard provides instructions on lift door safety to protect passengers. Find out how to ensure compliance and how the safety equipment works.
Risks of a malfunctioning emergency lift phone

Risks of a malfunctioning emergency lift phone

Imagine being trapped in a metal box without food, water, and access to the outside world. That is the very real risk of a faulty emergency lift phone. Find out what are the main risks for a malfunction and how to prevent them.
Battery backup

Battery backup to your emergency lift phone?

When adapting their lift setups for the digital switch (to fibre cable), facility managers and lift owners might consider adding a battery backup to the phone. However, it’s not as simple as that since the lift phone is one piece in the emergency communication chain. Read this post to find out what are the considerations
Voice Over Internet Protocol

What are the risks of connecting lift emergency phones to VoIP telephone systems?

Building owners sometimes ask if they can connect their emergency phone system to the VoIP network in their building. This presents several risks they should be aware of.
EN:81-28 explained

EN:81-28 explained

The lift standard EN:81-28 covers several requirements to ensure passenger security during an emergency. In this post, we give a brief overview of some of the key requirements are and how a lift emergency phone should be set up.
How can Facility Managers check their emergency lift phone setup?

How can Facility Managers check their emergency lift phone setup?

In this blog post we help facility managers and lift owners understand how they can check their emergency lift phones are setup correctly to ensure they continue to work after the digital switch. By following these 3 easy steps, they will be able to understand what the main areas of risk are and how to correct these.
The new challenges for line powered phones

The new challenges for line powered phones

Lift companies should be aware of the challenges line powered phones will face once the move to fibre lines takes place as it is their responsibility to ensure the phone works once it’s moved into the new network as well as for monitoring both the power supply and the backup battery.
Top 10 questions lift owners ask about the digital switch

Top 10 questions lift owners ask about the digital switch

Lift owners need to take action as the digital switch compromises the operability of their emergency lift phones. Here we answer their most common questions on how to ensure the phones continue to work and what are the main considerations with adapting the existing setup.
4 steps to maintaining operability and compliance in emergency lift phones after the digital switch

4 steps to maintain lift phone operability after the digital switch

Discover this easy guide to help lift owners, facility managers and building owners maintain operability and compliance in their emergency lift phones after the digital switch.
Europe’s transition from analogue to fibre

Europe’s transition from analogue to fibre

With the digital switch taking place in many countries, it’s an opportunity to take a snapshot and review the different stages at which the process is advancing throughout Europe.
Lift standards across the globe

Lift standards across the globe

Lift standards that regulate and enhance passenger safety vary throughout the world. In this blog post we review the most common ones and take a peek into what countries not adhering to international standards are using.
What every lift owner should know about Analogue Telephone Adaptors (ATA)

What every lift owner should know about Analogue Telephone Adaptors (ATA)

Every lift owner should be aware of the top issues present when using Analogue Telephone Adaptors (ATA) in their lift emergency phone setup
New Standard for Pictograms explained

New Standard for Pictograms explained

2003 EN:81-70 Standard for pictograms was updated in 2018 and moved to EN:81-28. In this post we explain what this change means for passenger security and privacy.
Adoption of GSM for Connectivity

Adoption of GSM for Connectivity

Back in the early 2000s, GSM lift phones received a lot of criticism from organisations and users due to poor 2G network coverage and mobile networks deregistering the SIM cards of inactive phones. However, times have changed. With the digital switch in the UK replacing copper landlines with fibre lines, 2G coverage reaching 99% throughout most of the country, and major advancements in GSM technology preventing SIM deregistering, GSM solutions have emerged as the most complete lift phone technology on the market. This article will examine some of the top trends driving the adoption of emergency GSM lift phones, from the digital switch, to growing 2G signal coverage, signal rescan, and more.
3-2-1.. it’s lift phone test time

3-2-1.. it’s lift phone test time

Facility managers are responsible for ensuring their emergency lift phones comply with the EN81-28 standards and its requirement for 3-day test calls. This easy guide provides an introduction to what test calls, how they work, and what the related risk is for building owners.
3-day test calls based on P100

3-day test calls based on P100

In this post we explore the challenges P100 will face as we move into the digital switch and what solutions are available for emergency lift phones to ensure continued operability.
Emergency phone universal protocol: P100

Emergency phone universal protocol: P100

Emergency lift phones can use many different protocols to perform the mandatory 3-day test calls, however the P100 is the most popular open-source protocol. In this post we explain what protocols are and how they work.
Openreach advice for the Lift Industry

Openreach advice for the Lift Industry

We reached out to the industry body, the LEIA (Lift and Escalator Industry Association), so we could better understand the challenges they might face in moving to Digital Phonelines by 2025. We wanted to find out the things that we, and the Communications Providers we serve, need to be aware of.
Digital Switch Webinar UK

Digital Switch Webinar UK

In this webinar, Matt Davies, Head of Strategic Marketing at AVIRE, explains what the digital switch is, how it is being implemented across the UK and how it impacts the lift industry.
Lift and Escalator Industry Association (LEIA) guidance on the Digital Switch

Lift and Escalator Industry Association (LEIA) guidance on the Digital Switch

We share the advice provided by the Lift and Escalator Industry Association (LEIA) on the digital switch. As the telephone line is typically the responsibility of the building owner (not the lift maintenance company), here you can find some guidance on the actions that need to be taken to ensure ongoing operability.
The ABCs of Lift IoTs

The ABCs of Lift IoTs

This handy glossary explains some commonly used terms referring to lift communications and security.
Monitoring featured image

Lift Monitoring

A Lift Monitoring System (LMS) provides the current status of a lift installation… but this useful tool could be the key to preventing lift breakdowns!
Did you know the digital switch could make your lift emergency phones inoperative?

Did you know the digital switch could make your lift emergency phones inoperative?

The UK telecoms network is well into its upgrade process: by 2025 all-new fibre lines (digital) will completely replace copper lines (analogue). The implementation of this new, more efficient network will mean faster data services for home and business users but will render landlines unsuitable for emergency communication devices.
Digital Lines - Analogue to Fibre: The Update

Digital Lines – Analogue to Fibre: The Update

Whilst the deployment of fibre lines began in the 1990s it is in the last 5 years that the rate of fibre installs has really stepped up. Until now this has not affected the lift industry, but in 2020 Openreach (the organisation responsible for the UK PSTN infrastructure) began to withdraw support for analogue signalling/services across the UK landline network regardless of whether the line was copper or fibre.
How Panachrome Plus keeps your lifts safe, compliant, and protects them from expensive damage

How Panachrome Plus keeps your lifts safe, compliant, and protects them from expensive damage

When it comes to lift doors, building managers have two concerns: that they open and close, and that they don’t injure anyone. Basic lift light curtains are designed to help with the latter, and there is clear safety legislation that regulates how they should protect users from injury.
How to convince your manager to modernise your lift system

How to convince your manager to modernise your lift system

If your lift is starting to show its age, a full replacement will seem like an expensive proposition. But you can renew and extend the life-span of your lift by modernising it instead. How do you get buy-in on lift modernisation?
Six benefits of smart lifts

Six benefits of smart lifts

When people think of a ‘smart building’, they often think of technology that helps you monitor and control things like heating, lights, even occupancy levels. But many people don’t realise that smart technology is available for lifts too.
signal DTMF

The slow death of DTMF signalling

As telecoms networks evolve to meet the latest demands of consumers and businesses the level of support for DTMF signalling (in fact all analogue signalling) is changing and sadly not for the better.
Offices of the future

Offices of the future

The shift in working over the last few months has been unprecedented. The Covid-19 pandemic forced businesses to take a totally new approach to conventional working, across all industries. With employers having to change working practices almost overnight, leaving Facility Managers under increased pressure to make sure facilities are compliant.
Distanciateur Social Ascenseur

How to reduce the impact of COVID-19 for lift passengers

Social distancing has potentially become the most used term of 2020 so far, and with the re-opening of buildings and the need to re-adjust to a ‘new normal’ it is a vital behaviour that will be a part of daily life for quite a while to come
How often should maintenance be carried out on lifts?

How often should maintenance be carried out on lifts?

A guide for Facilities Managers. This article includes information regarding how often a lift should be serviced, what the lift company will be looking at during maintenance and the regulations that lifts need to comply to.
EN81-70:2018 For Touch Screens and Destination Control Systems

EN81-70:2018 For Touch Screens and Destination Control Systems

A few decades ago, touchscreen technology was only prevalent in science fiction. Nowadays daily life regularly features touchscreens, whether it be homes, cars, planes, stores, restaurants – they are ingrained into our daily lives.
Why use connected devices?

Why use connected devices?

An overview of the trends in the industry outlining the benefits of gathering data on and around lifts - what information is being gathered and how it is of use to different parties.
bâtiment intelligent

Smart Building Technology

Smart buildings are sometimes referred to as 'automated buildings', 'intelligent buildings' or buildings that incorporate smart technology. A smart building is any structure that uses automated processes to automatically control the building’s operations including heating, ventilation, air conditioning, lighting, vertical transportation and other systems.
Maintenance and Modernisation market about to grow in China

Maintenance and Modernisation market about to grow in China

Recently, the elevator maintenance and modernisation market has become a hot topic in China. This article will address the current status of China's elevator maintenance and modernisation market from the perspective of market information, laws and regulations.
Top Tips for Autodialler Installations

Top Tips for Autodialler Installations

Most autodiallers (also known as emergency telephones) will be installed without issue but if you do run into trouble here are some helpful tips that our technical team have compiled to assist you in resolving any problems.
Child safety in lifts

Child safety in lifts

Lifts are one of the safest forms of transportation provided that they are correctly installed, and regularly and thoroughly maintained. Every year, however, many children are harmed or killed in lifts. Young children, especially those younger than 5 years of age, often lack the strength, coordination, balance, and protective reflexes to avoid injury.
It’s the end of the line for the analogue telephone network in the UK

It’s the end of the line for the analogue telephone network in the UK

In June 2019 BT Openreach announced that the traditional analogue phone network (or PSTN) will reach the end of it’s life by December 2025.
bus CAN

What is CANBus?

CANBus (Controller Area Network) is a vehicle bus standard designed to allow smart devices to communicate with each other through a robust, low-cost message-based protocol.
Understanding Cellular Networks

Understanding Cellular Networks

As the elevator industry advances towards connectivity and the Internet of Things (IoT), it is important to understand the cellular network types used.
The History of Lifts: Where did it all begin?

The History of Lifts: Where did it all begin?

Interesting lift fact: as a group, they carry the equivalent of the world’s population in three days. They have played an important role in shaping our world and our lives.
EN81-71: Lift standards for Vandal Resistant Lift Components

EN81-71: Lift standards for Vandal Resistant Lift Components

Vandalism is a major concern for lift owners; damage through misuse and abuse impacts both the availability of lifts, and passenger safety. EN81-71:2018 is a harmonised European Standard which outlines additional protective measures to improve the vandal resistance of lift installations.
lichgitter

The Most Effective Elevator Door-Edge Safety Systems with LED and 3D Technologies

Light curtains for elevator door edges have been the established technology for protecting passengers from door impacts for many years. Their usage is described in the relevant codes in many regions and some basic light curtains can meet the standards.
Advertising on elevator LCD displays

Advertising on elevator LCD displays

LCD display installations are becoming much more popular when replacing traditional dot matrix displays. With the growth of LCD displays there is clearly an improved visual benefit as you can display richer graphical content but there is also the opportunity for advertising on screens. This can be specifically targeted at demographics based on the installation space.
Autodiallers and Internet Protocol (IP) phone systems

Autodiallers and Internet Protocol (IP) phone systems

There are two instances where a customer may need to connect an autodialler to a digital line.
Smart Elevators Use Cloud Computing

Smart Elevators Use Cloud Computing

Cloud computing is the delivery of computing services – servers, storage, databases, networking, software, analytics and more – over the Internet (“the cloud”).
What is an M2M SIM Card?

What is an M2M SIM Card?

This article discusses what SIM cards are, the different types of SIM cards and which SIM cards are the best for use in the elevator market.
EN81-28:2018 – What You Need to Know

EN81-28:2018 – What You Need to Know

Since 2003, Part 28 has been the industry’s reference for installing, testing, and designing emergency telephones. Now in 2018 we are seeing a major revision. How will the revision affect you?
Energy-efficiency and Lifts

Energy-efficiency and Lifts

Lifts typically use 3 to 5% of the overall energy consumption of a building. Can we reduce this significant energy consumption and develop green, energy-efficient lifts?
Analogue to fibre… What does this mean for the lift industry?

Analogue to fibre… What does this mean for the lift industry?

Lift emergency phone regulations require that emergency-communication phones be available at all times for lift passengers in the event they become trapped in a lift. Traditionally this requirement is met with the employment of fixed landlines as the means of transmission for lift emergency phones.
Lift Connectivity

Lift Connectivity

Connectivity within the lift industry using the latest elevator technology provides many benefits to providers, owners, and passengers, leading to a broader understanding of lift use and maintenance.
When will 2G networks be turned off?

When will 2G networks be turned off?

The implementation of faster and more efficient 3G and 4G networks have reduced the demand for 2G. Providers have reassessed the need to provide 2G and are gradually decommissioning the 2G network.
Cellular Technology for Elevator Emergency Phones

Cellular Technology for Elevator Emergency Phones

With the evolution of cellular technology, the case for employing mobile phones in elevator communications has become compelling. In this article, we address many common concerns regarding the use of cellular to provide service to elevator emergency phones.
Radio Equipment Directive (RED) – Overview and Impact for Lifts

Radio Equipment Directive (RED) – Overview and Impact for Lifts

The Radio Equipment Directive (RED) establishes a regulatory framework for “making available on the market” and “putting into service” radio equipment in the European Union.  It replaced the prior directive (R&TTE 1999/5/EC) and was effective 13 June 2017.
Are SIM cards safe as lift components?

Are SIM cards safe as lift components?

Over seven billion SIM cards are in active use globally making them the most widely used security token in the world. Over-the-air (OTA) updates can be deployed by SMS which allows the SIMs to be updated remotely. However, lift engineers have concerns relating to SIM hacking which could mean soaring premium rate bills.
Light Immunity Explained

Light Immunity Explained

How do Avire’s light curtains achieve enhanced light immunity?
Lift door safety

Lift door safety

When selecting a suitable light curtain for your lift door safety application it is important to consider several factors before making your decision. Diode count, number of beams and response time all play a part in determining the relative performance of a particular detector, and no feature should be judged in isolation.
Elevator Safety, Door Edges & EN81 Lift Standards

Elevator Safety, Door Edges & EN81 Lift Standards

As of September 2017 all new lifts must comply with EN81-20 and EN81-50 Elevator Standards. These standards were approved in 2014 to replace EN81-1 and EN81-2, and after a grace period for the elevator maintenance and installation industry to prepare, these elevator standards are now mandatory for all new lifts.
EN81-72 Fire-Fighting Lift Regulations

EN81-72 Fire-Fighting Lift Regulations

In 2015, the European Committee for Standardisation released an update to the standard for the installation of Firefighter Lifts, EN81-72:2015. This replaced the 2003 version of the same standard.
EN81-20 Detectors

EN81-20 Detectors

In August 2014 two new standards covering lift design (EN 81-20:2014) and installation requirements (EN 81-50:2014) were released in Europe. These replace EN 81-1:1998+A3:2009 and EN 81-2:1998+A3:2009, which were 15 years old and needed upgrading to comply with modern safety requirements. It is expected that the new standards will also be adopted in China, South America and Australia.

Work with us on your next project

Contact Us Page